Complaint

[John53]

How can I make a official complaint about the HP customer service support. 
my computer needed to be collected for repairs but it’s taken 5 days to try and get a customer service support agent to arrange collection. I give them the address for collection, they arrange the collection but put in the wrong address every time, they don’t know how to enter an address manually. 
it’s now 5 days since I contacted them and the address still has not been entered correctly by them

[AndressaR]

¡Hola!
¡Bienvenido a nuestra comunidad!

Esa es una comunidad dinámica, donde los usuarios de productos HP vienen para publicar sus preguntas en español. Si le parece más cómodo, le sugiero que, por favor, publique su duda en la comunidad de inglés: Home - HP Support Community.

Gracias,

Welcome to the HP Spanish Community!
If you prefer to post your question in English, please visit the English HP Support Community: https://h30434.www3.hp.com/

Alternatively, feel free to post a revised message in Spanish.

Thanks!