En nuestro caso el disco duro esta recién formateado y no sabemos como instalarle el Firmware o EWS

[frankmm]

impresora fotografica hp z3200, producto Q6720B,  necesito instalar el firmware en el disco duro recien formateado

[GOLD_MASTER]

Hola @frankmm .

El fimware lo puede descargar desde:

https://support.hp.com/mx-es/drivers/selfservice/hp-designjet-z3200-photo-printer-series/3737540

Instrucciones:

Follow the steps below to install the firmware: 

Please make sure that the file has been correctly downloaded by checking the MD5 Checksum. It should be "7fc11b1388aea5cb6c4556b4d17558e9" 

Firmware updates can be performed in the following ways:

• Download the file to a location on your hard drive
• Extract the fmw file from the downloaded package. For example, double-click the downloaded file. Note the location where the files are extracted
• Go to the Embedded Web Server (type the IP address of the printer from any Web browser such as Internet Explorer) and click on the Setup tab
• Select the Firmware upgrade
• Click on the browse button to point to the newer firmware file (.fmw)
• Click on the update button and follow the instructions