Actualizar Firmware Designjet 800

[0PAK]

Estoy intentando actualizar el firmware de mi Designjet800 pero me pide tenerlo conectado al ordenador via USB, y mi Designjet no tiene toma USB esta conectado a los equipos vía tarjeta de red. Existe alguna solucion???

[Ronaldo_Ferreir · Accepted solution]

Hola @0PAK, todo bien ?

El procedimiento de actualización de firmware es a través del USB, mira:

https://support.hp.com/es-es/drivers/selfservice/swdetails/hp-designjet-800-printer-series/25302/swI...

Instrucciones de instalación

Follow these steps to upgrade HP DesignJet 500, 510, 800, 815 & 820 printer firmware

1. Check the printer have the minimum firmware to be upgraded, in the printer front panel Set-up > Printer information > Engine FW. The required firmware is A.02.06 or higher. If firmware is previous release proceed to replace the printhead from the batch that is not affected.
   
   
2. Download HP DesignJet 500/800 Firmware Upgrade Tool A.05.01 from:
   i.  www.hp.com/go/designjet500/firmware
   ii. www.hp.com/go/designjet800/firmware
   

   Verify the checksum file: e673449284904c376074482355e028a1

   Note: Same firmware tool works for HP DesignJet 500, 510, 800, 815 & 820
   
   
3. Execute the firmware tool in the computer with a USB cable connected directly to the printer
   

   Note: Only USB Firmware upgrade is possible, supported OS Windows XP, 7, 8 & 10

   Note: It is needed local Power user or Admin user rights on the computer

   Note: Computer must have the Printer driver queue with USB port configured

   Note: Printer must be ready and no jobs pending to be printed

   Note: Firmware can be upgraded when printer is rejecting printhead without removing it

4. Follow the firmware upgrade tool instructions
   

   Note: HP DesignJet 800, 815 & 820 requires an additional reboot after a timeout

   Note: Installation wizard will try to share the printer driver, if this process fails, it will ask the user to do it manually (control panel>Devices and printers>Printer properties >Sharing, select Share this printer)

5. Wait till firmware upload is finished
   
   
6. Switch the printer off and on
   
   
7. Check the firmware A.05.01 is installed correctly (Set-up > Printer information > Engine FW)

Mira la USB de su Plotter según imagen abajo:

https://support.hp.com/nz-en/document/c01621020?docNotFound=true

 

¡Espero haber aclarado su duda !


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¡Que tenga una excelente semana!


"Soy un voluntario en el foro HP."

[0PAK]

Thank you very much. Problem solved. Really useful