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Interrupciones del sistema en laptop nueva dw2039la

HP Laptop 15-dw2039la
Microsoft Windows 10 (64-bit)

Hace 2 días tengo una laptop dw2039la y anda muy lenta y se traba todo el tiempo, cuando pasa el administrador de tareas muestra que "Interrupciones del sistema" ocupa el 100% de la CPU y no sé qué más hacer. El equipo está actualizado mediante Windows update y HP Support assistant.

Al ser nueva no le instalé practicamente nada (cambié el antivirus por Eset y poco más, también instalé Malwarebytes por las dudas pero todos dieron bien y al segundo ya lo desinstalé) pero ya pasaba ni bien la saqué de la caja.

Ya pasé chkdsk y fsc , ya no sé qué más hacer.

5 RESPUESTAS 5
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Interrupciones del sistema en laptop nueva dw2039la

Estimado @monisai 

 

sospecho que  el equipo  en muchas actualizaciones fueron falladas o interrumpidas, deberia hacer una instalacion limpia del sistema operativo, vaya al siguiente link cree una unidad de recuperación y vuelva a instalar el sistema operativo, luego el equipo va volverse actualizar , este pendiente a los mensajes y no interrumpa las actualizaciones durante ese periodo esta algo lento el equipo pero unas cuantas horas despues de la instalacion del sistema operativo deberia funcionar bien

 

https://support.hp.com/mx-es/document/c06178674 

 

 


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Interrupciones del sistema en laptop nueva dw2039la

Bajé el programa, creé la unidad de recuperación y todo iba relativamente bien hasta que después de un par de horas salió este error y ahora no puedo hacer nada

 

[ 1:37:27.50][ChkError.cmd] **************************************************
[ 1:37:27.53][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd] has started...
[ 1:37:27.53][ChkError.cmd] --------------------------------------------------
[ 1:37:27.55][ChkError.cmd] Check SW Error...
[ 1:37:27.56][ChkError.cmd] --------------------------------------------------
[ 1:37:27.56][ChkError.cmd]
[ 1:37:27.58][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[ 1:37:27.61][ChkError.cmd]
[ 1:37:27.63][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS3_BBV3.log]...
[ 1:37:27.65][ChkError.cmd]
[ 1:37:27.65][ChkError.cmd] Check 2nd parameter [PASS3]
[ 1:37:27.66][ChkError.cmd]
[ 1:37:27.66][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,FAILUREFLG,RMFAIL]
[ 1:37:27.69][ChkError.cmd] --------------------------------------------------
[ 1:37:27.71][ChkError.cmd] Checking : Memory Dump
[ 1:37:27.71][ChkError.cmd] Could not find memory dump...
[ 1:37:27.73][ChkError.cmd]
[ 1:37:27.73][ChkError.cmd] [DumpFile]
[ 1:37:27.75][ChkError.cmd] Result=PASSED
[ 1:37:27.75][ChkError.cmd] --------------------------------------------------
[ 1:37:27.76][ChkError.cmd] Checking : Apps' log
[ 1:37:27.76][ChkError.cmd]
[ 1:37:39.42][ChkError.cmd] [AppsLog]
[ 1:37:39.44][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the [C:\system.sav\Logs\CheckLog\PASS3_BBV3_BBApps.log]
[ 1:37:39.44][ChkError.cmd] Result=FAILED
[ 1:37:39.45][ChkError.cmd] --------------------------------------------------
[ 1:37:39.47][ChkError.cmd] Checking : Yellow-Bang
[ 1:37:39.47][ChkError.cmd]
[ 1:37:39.47][ChkError.cmd] Run [PINChkT.exe /dev /s]
[ 1:37:45.22][ChkError.cmd]
[ 1:37:45.24][ChkError.cmd] Append [REGDEVT_PASS3_BBV3.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS3_BBV3.log]...
[RegistryDevicesCheck]
Result=PASSED

[ 1:37:45.24][ChkError.cmd]
[ 1:37:45.25][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS3_BBV3.LOG]
[ 1:37:45.30][ChkError.cmd] No Yellow-bang device found...
[ 1:37:45.30][ChkError.cmd] Result=PASSED
[ 1:37:45.32][ChkError.cmd]
[ 1:37:46.07][ChkError.cmd] --------------------------------------------------
[ 1:37:46.08][ChkError.cmd] Checking : FAILURE.flg
[ 1:37:46.25][CheckFailureFlags.cmd] **************************************************
[ 1:37:46.27][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[ 1:37:46.27][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:46.28][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS3_BBV3]
[ 1:37:46.28][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:50.99][CheckFailureFlags.cmd]
[ 1:37:50.99][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[ 1:37:51.01][CheckFailureFlags.cmd]
El volumen de la unidad C es Windows
El n£mero de serie del volumen es: F897-59AA

Directorio de c:\system.sav

17/12/2020 09:05 a. m. <DIR> 2ndCap
23/04/2021 01:37 a. m. 46 ChkError.cmd.FAILURE.flg
04/12/2020 05:13 a. m. 23,513 CNB20WW3MLT601.ini
17/12/2020 12:11 a. m. 16,839 CND9240811AA_DPS
17/12/2020 09:13 a. m. <DIR> CONFIG
17/12/2020 12:15 a. m. 11,231 cpqdl.ini
17/12/2020 12:15 a. m. 5,878 CTO.TXT
17/12/2020 12:15 a. m. 14 CTOHW.TXT
23/04/2021 03:12 a. m. <DIR> EXCLUDE
23/04/2021 04:21 a. m. <DIR> ExitProc
23/04/2021 01:36 a. m. <DIR> Flags
17/12/2020 12:09 a. m. 5,508 FPC50TMLAC80H201MX
23/04/2021 03:13 a. m. 11,608 Info.bom
23/04/2021 01:37 a. m. <DIR> logs
01/06/1997 09:42 p. m. 46 REBOOT.ME
17/12/2020 07:48 a. m. 368 REGFLUSH.LOG
23/04/2021 01:36 a. m. 66 Result.ini
17/12/2020 07:38 a. m. <DIR> support
17/12/2020 07:48 a. m. 530,276 SYSINFO.LOG
17/12/2020 01:01 a. m. <DIR> WinPE_Offline
17/12/2020 01:01 a. m. <DIR> WinPE_Online
17/12/2020 01:02 a. m. <DIR> WinPE_OnLine_4WinRE
23/04/2021 03:19 a. m. <DIR> WIN_Offline
23/04/2021 03:08 a. m. <DIR> WSDVTDC
12 archivos 605,393 bytes
12 dirs 59,402,067,968 bytes libres
[ 1:37:51.02][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:51.02][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[ 1:37:51.04][CheckFailureFlags.cmd] **************************************************
[ 1:37:51.05][ChkError.cmd]
[ 1:37:51.05][ChkError.cmd] [FAILURE_FLAG]
[ 1:37:51.06][ChkError.cmd] Result=PASSED
[ 1:37:51.08][ChkError.cmd] --------------------------------------------------
[ 1:37:51.08][ChkError.cmd] Checking : RMFAIL.flg exists or not
[ 1:37:51.09][ChkError.cmd]
[ 1:37:51.09][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[ 1:37:51.11][ChkError.cmd]
[ 1:37:51.11][ChkError.cmd] [RMFAIL]
[ 1:37:51.11][ChkError.cmd] Result=PASSED
[ 1:37:51.13][ChkError.cmd]
[ 1:37:51.14][ChkError.cmd] --------------------------------------------------
[ 1:37:51.14][ChkError.cmd] Some error detected...
[ 1:37:51.18][ChkError.cmd]
[ 1:37:51.20][ChkError.cmd] --------------------------------------------------
[ 1:37:51.20][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd]
[ 1:37:51.21][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[ 1:37:51.21][ChkError.cmd] --------------------------------------------------
[ 1:37:51.23][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[ 1:37:51.23][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[ 1:37:51.25][ChkError.cmd]
[ 1:37:51.25][ChkError.cmd] --------------------------------------------------
[ 1:37:51.26][ChkError.cmd]
[ 1:37:51.28][ChkError.cmd] This is for customer image...
[ 1:37:51.28][ChkError.cmd]
[ 1:37:51.29][ChkError.cmd] Trigger CTO panic...
[ 1:37:51.29][ChkError.cmd]
[ 1:37:51.31][ChkError.cmd] --------------------------------------------------
[ 1:37:51.32][ChkError.cmd] [ChkError.cmd] has completed...
[ 1:37:51.32][ChkError.cmd] **************************************************
[ 1:37:52.04] [PANIC.cmd] has been called at non-WinPE environment.
[ 1:37:52.04] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[ 1:37:27.50][ChkError.cmd] **************************************************
[ 1:37:27.53][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd] has started...
[ 1:37:27.53][ChkError.cmd] --------------------------------------------------
[ 1:37:27.55][ChkError.cmd] Check SW Error...
[ 1:37:27.56][ChkError.cmd] --------------------------------------------------
[ 1:37:27.56][ChkError.cmd]
[ 1:37:27.58][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[ 1:37:27.61][ChkError.cmd]
[ 1:37:27.63][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS3_BBV3.log]...
[ 1:37:27.65][ChkError.cmd]
[ 1:37:27.65][ChkError.cmd] Check 2nd parameter [PASS3]
[ 1:37:27.66][ChkError.cmd]
[ 1:37:27.66][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,REGDEV,FAILUREFLG,RMFAIL]
[ 1:37:27.69][ChkError.cmd] --------------------------------------------------
[ 1:37:27.71][ChkError.cmd] Checking : Memory Dump
[ 1:37:27.71][ChkError.cmd] Could not find memory dump...
[ 1:37:27.73][ChkError.cmd]
[ 1:37:27.73][ChkError.cmd] [DumpFile]
[ 1:37:27.75][ChkError.cmd] Result=PASSED
[ 1:37:27.75][ChkError.cmd] --------------------------------------------------
[ 1:37:27.76][ChkError.cmd] Checking : Apps' log
[ 1:37:27.76][ChkError.cmd]
[ 1:37:39.42][ChkError.cmd] [AppsLog]
[ 1:37:39.44][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the [C:\system.sav\Logs\CheckLog\PASS3_BBV3_BBApps.log]
[ 1:37:39.44][ChkError.cmd] Result=FAILED
[ 1:37:39.45][ChkError.cmd] --------------------------------------------------
[ 1:37:39.47][ChkError.cmd] Checking : Yellow-Bang
[ 1:37:39.47][ChkError.cmd]
[ 1:37:39.47][ChkError.cmd] Run [PINChkT.exe /dev /s]
[ 1:37:45.22][ChkError.cmd]
[ 1:37:45.24][ChkError.cmd] Append [REGDEVT_PASS3_BBV3.LOG] to [C:\system.sav\Logs\CheckLog\ChkErr_PASS3_BBV3.log]...
[RegistryDevicesCheck]
Result=PASSED

[ 1:37:45.24][ChkError.cmd]
[ 1:37:45.25][ChkError.cmd] Run [FIND.exe /I 'Result=FAILED' C:\SYSTEM.SAV\Logs\PINPROC\REGDEVT_PASS3_BBV3.LOG]
[ 1:37:45.30][ChkError.cmd] No Yellow-bang device found...
[ 1:37:45.30][ChkError.cmd] Result=PASSED
[ 1:37:45.32][ChkError.cmd]
[ 1:37:46.07][ChkError.cmd] --------------------------------------------------
[ 1:37:46.08][ChkError.cmd] Checking : FAILURE.flg
[ 1:37:46.25][CheckFailureFlags.cmd] **************************************************
[ 1:37:46.27][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has started...
[ 1:37:46.27][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:46.28][CheckFailureFlags.cmd] Check FAILURE.flg at [PASS3_BBV3]
[ 1:37:46.28][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:50.99][CheckFailureFlags.cmd]
[ 1:37:50.99][CheckFailureFlags.cmd] No FAILURE.flg was found in C:\SwSetup folder
[ 1:37:51.01][CheckFailureFlags.cmd]
El volumen de la unidad C es Windows
El n£mero de serie del volumen es: F897-59AA

Directorio de c:\system.sav

17/12/2020 09:05 a. m. <DIR> 2ndCap
23/04/2021 01:37 a. m. 46 ChkError.cmd.FAILURE.flg
04/12/2020 05:13 a. m. 23,513 CNB20WW3MLT601.ini
17/12/2020 12:11 a. m. 16,839 CND9240811AA_DPS
17/12/2020 09:13 a. m. <DIR> CONFIG
17/12/2020 12:15 a. m. 11,231 cpqdl.ini
17/12/2020 12:15 a. m. 5,878 CTO.TXT
17/12/2020 12:15 a. m. 14 CTOHW.TXT
23/04/2021 03:12 a. m. <DIR> EXCLUDE
23/04/2021 04:21 a. m. <DIR> ExitProc
23/04/2021 01:36 a. m. <DIR> Flags
17/12/2020 12:09 a. m. 5,508 FPC50TMLAC80H201MX
23/04/2021 03:13 a. m. 11,608 Info.bom
23/04/2021 01:37 a. m. <DIR> logs
01/06/1997 09:42 p. m. 46 REBOOT.ME
17/12/2020 07:48 a. m. 368 REGFLUSH.LOG
23/04/2021 01:36 a. m. 66 Result.ini
17/12/2020 07:38 a. m. <DIR> support
17/12/2020 07:48 a. m. 530,276 SYSINFO.LOG
17/12/2020 01:01 a. m. <DIR> WinPE_Offline
17/12/2020 01:01 a. m. <DIR> WinPE_Online
17/12/2020 01:02 a. m. <DIR> WinPE_OnLine_4WinRE
23/04/2021 03:19 a. m. <DIR> WIN_Offline
23/04/2021 03:08 a. m. <DIR> WSDVTDC
12 archivos 605,393 bytes
12 dirs 59,402,067,968 bytes libres
[ 1:37:51.02][CheckFailureFlags.cmd] --------------------------------------------------
[ 1:37:51.02][CheckFailureFlags.cmd] [CheckFailureFlags.cmd] has completed...
[ 1:37:51.04][CheckFailureFlags.cmd] **************************************************
[ 1:37:51.05][ChkError.cmd]
[ 1:37:51.05][ChkError.cmd] [FAILURE_FLAG]
[ 1:37:51.06][ChkError.cmd] Result=PASSED
[ 1:37:51.08][ChkError.cmd] --------------------------------------------------
[ 1:37:51.08][ChkError.cmd] Checking : RMFAIL.flg exists or not
[ 1:37:51.09][ChkError.cmd]
[ 1:37:51.09][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[ 1:37:51.11][ChkError.cmd]
[ 1:37:51.11][ChkError.cmd] [RMFAIL]
[ 1:37:51.11][ChkError.cmd] Result=PASSED
[ 1:37:51.13][ChkError.cmd]
[ 1:37:51.14][ChkError.cmd] --------------------------------------------------
[ 1:37:51.14][ChkError.cmd] Some error detected...
[ 1:37:51.18][ChkError.cmd]
[ 1:37:51.20][ChkError.cmd] --------------------------------------------------
[ 1:37:51.20][ChkError.cmd] [C:\System.Sav\ExitProc\ErrorChk\ChkError.cmd]
[ 1:37:51.21][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[ 1:37:51.21][ChkError.cmd] --------------------------------------------------
[ 1:37:51.23][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[ 1:37:51.23][ChkError.cmd] [PASS3_BBV3][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[ 1:37:51.25][ChkError.cmd]
[ 1:37:51.25][ChkError.cmd] --------------------------------------------------
[ 1:37:51.26][ChkError.cmd]
[ 1:37:51.28][ChkError.cmd] This is for customer image...
[ 1:37:51.28][ChkError.cmd]
[ 1:37:51.29][ChkError.cmd] Trigger CTO panic...
[ 1:37:51.29][ChkError.cmd]
[ 1:37:51.31][ChkError.cmd] --------------------------------------------------
[ 1:37:51.32][ChkError.cmd] [ChkError.cmd] has completed...
[ 1:37:51.32][ChkError.cmd] **************************************************
[ 1:37:52.20][InactiveSP.cmd] **************************************************
[ 1:37:52.21][InactiveSP.cmd] [InactiveSP.cmd] has started...
[ 1:37:52.21][InactiveSP.cmd] --------------------------------------------------
[ 1:37:52.23][InactiveSP.cmd] Inactive System Parition...
[ 1:37:52.25][InactiveSP.cmd] --------------------------------------------------
[ 1:37:52.25][InactiveSP.cmd]
[ 1:37:52.26][InactiveSP.cmd] Create ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"]...
[ 1:37:52.28][InactiveSP.cmd]
[ 1:37:52.29][InactiveSP.cmd] Inactive ESP...
[ 1:37:52.31][InactiveSP.cmd]
[ 1:37:52.34][DrvLtr2ESP.cmd] **************************************************
[ 1:37:52.35][DrvLtr2ESP.cmd] [C:\System.Sav\ExitProc\DrvLtr2ESP.cmd] has started...
[ 1:37:52.35][DrvLtr2ESP.cmd] --------------------------------------------------
[ 1:37:52.35][DrvLtr2ESP.cmd] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file...
[ 1:37:52.37][DrvLtr2ESP.cmd]
[ 1:37:52.37][DrvLtr2ESP.cmd]
[ 1:37:52.39][DrvLtr2ESP.cmd] Detect ESP partition index...
[ 1:37:52.39][DrvLtr2ESP.cmd]
[ 1:37:53.06][DrvLtr2ESP.cmd] ESP partition index = [1]
[ 1:37:53.08][DrvLtr2ESP.cmd] ESP drive letter = [F:]
[ 1:37:53.08][DrvLtr2ESP.cmd]
[ 1:37:53.08][DrvLtr2ESP.cmd] Assign drive letter to ESP...
[ 1:37:53.09][DrvLtr2ESP.cmd]
[ 1:37:53.35][DrvLtr2ESP.cmd] Succeed in assigning drive letter to ESP
[ 1:37:53.35][DrvLtr2ESP.cmd] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file since no errors detected...
[ 1:37:53.37][DrvLtr2ESP.cmd] --------------------------------------------------
[ 1:37:53.37][DrvLtr2ESP.cmd] [DrvLtr2ESP.cmd] has completed...
[ 1:37:53.38][DrvLtr2ESP.cmd] **************************************************
[ 1:37:53.77][InactiveSP.cmd] Found ESP [S:]...
[ 1:37:53.77][InactiveSP.cmd] going to rename .efi files to disable ESP...
[ 1:37:53.86][InactiveSP.cmd] Inactive ESP successfully.
[ 1:37:53.88][InactiveSP.cmd]
[ 1:37:53.88][InactiveSP.cmd] Active BP...
[ 1:37:53.89][InactiveSP.cmd]
[ 1:37:53.92][InactiveSP.cmd] BP drive letter = [D:]
[ 1:37:53.94][InactiveSP.cmd] Active BP successfully.
[ 1:37:53.94][InactiveSP.cmd]
[ 1:37:53.95][InactiveSP.cmd] Delete ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"] file since no errors detected...
[ 1:37:53.95][InactiveSP.cmd] --------------------------------------------------
[ 1:37:53.97][InactiveSP.cmd] [InactiveSP.cmd] has completed...
[ 1:37:53.97][InactiveSP.cmd] **************************************************
[ 1:37:54.30] [PANIC.cmd] going to reboot Windows...

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Interrupciones del sistema en laptop nueva dw2039la

El log anterior hace referencia a este, aparentemente un error de BIOS? (lo había actualizado con el driver que figuraba en la web de HP)

 

 

[C:\System.sav\Logs\BB\CUST_AddIntoPpkgExList.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\CUST_TouchPointCfg.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\EdgeChromium_UpdateCheck.log]
Result=PASSED

[C:\System.sav\Logs\BB\FOD_PASS1_FixUps.log]
Result=PASSED

[C:\System.sav\Logs\BB\FOD_PASS2_FixUps.log]
Result=PASSED

[C:\System.sav\Logs\BB\FU445123.log]
Result=PASSED

[C:\System.sav\Logs\BB\FUpdate.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImageDiag.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImageDiag_EarlyStage.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImageDiag_EarlyStage_PE.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImageDiag_LateStage_PE.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_BackupPOwAV.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_BiosReadback_BBV3.log]
Log file...
[ 1:33:12.25] System Id=85F3
[ 1:33:12.36] OS Architecture=64
[ 1:33:12.46] OSBit=[x64]
[ 1:33:12.54] BIOS Vender=Insyde
[ 1:33:12.59] IBVSPEC=[INSD]
[ 1:33:12.59] IBVFLDR=[Insyde]
Get the path of crisis bios readback
P gina de c¢digos activa: 437


N o d e , D i s k I n d e x , I n d e x , T y p e

W I N - 8 L T S O P 7 5 H H J , 1 , 0 , U n k n o w n

W I N - 8 L T S O P 7 5 H H J , 0 , 0 , G P T : S y s t e m

W I N - 8 L T S O P 7 5 H H J , 0 , 1 , G P T : B a s i c D a t a

W I N - 8 L T S O P 7 5 H H J , 0 , 2 , G P T : B a s i c D a t a ESP_DiskIdx=[0]
ESP_DiskIdx=[1]
--- "c:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\mountEFI.txt" ------------------
list disk
sel disk 0
list par
sel par 1
detail par
---------------------------------------

Microsoft DiskPart versi¢n 10.0.19041.610

Copyright (C) Microsoft Corporation.
En el equipo: WIN-8LTSOP75HHJ

N£m Disco Estado Tama¤o Disp Din Gpt
---------- ---------- ------- ------- --- ---
Disco 0 En l¡nea 931 GB 840 GB *
Disco 1 En l¡nea 57 GB 27 GB

El disco 0 es ahora el disco seleccionado.

N£m Partici¢n Tipo Tama¤o Desplazamiento
------------- ---------------- ------- ---------------
Partici¢n 1 Sistema 260 MB 1024 KB
Partici¢n 2 Reservado 16 MB 261 MB
Partici¢n 3 Principal 90 GB 277 MB
Partici¢n 4 Principal 729 MB 90 GB

La partici¢n 1 es ahora la partici¢n seleccionada.

Partici¢n 1
Tipo : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Oculta : S¡
Necesaria : No
Atrib. : 0X8000000000000000
Desplaz. bytes: 1048576

N£m Volumen Ltr Etiqueta Fs Tipo Tama¤o Estado Info
----------- --- ----------- ----- ---------- ------- --------- --------
* Volumen 2 SYSTEM FAT32 Partici¢n 260 MB Correcto Sistema
Error, cannot find ESP drive letter
--- "c:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\mountEFI.txt" ------------------
list vol
sel disk 0
sel par 1
ass
list vol
---------------------------------------

Microsoft DiskPart versi¢n 10.0.19041.610

Copyright (C) Microsoft Corporation.
En el equipo: WIN-8LTSOP75HHJ

N£m Volumen Ltr Etiqueta Fs Tipo Tama¤o Estado Info
----------- --- ----------- ----- ---------- ------- --------- --------
Volumen 0 C Windows NTFS Partici¢n 90 GB Correcto Arranque
Volumen 1 D BUILDPART FAT32 Partici¢n 729 MB Correcto
Volumen 2 SYSTEM FAT32 Partici¢n 260 MB Correcto Sistema
Volumen 3 E HP_RECOVER FAT32 Extra¡ble 29 GB Correcto

El disco 0 es ahora el disco seleccionado.

La partici¢n 1 es ahora la partici¢n seleccionada.

DiskPart asign¢ correctamente una letra de unidad o punto de montaje.

N£m Volumen Ltr Etiqueta Fs Tipo Tama¤o Estado Info
----------- --- ----------- ----- ---------- ------- --------- --------
Volumen 0 C Windows NTFS Partici¢n 90 GB Correcto Arranque
Volumen 1 D BUILDPART FAT32 Partici¢n 729 MB Correcto
* Volumen 2 F SYSTEM FAT32 Partici¢n 260 MB Correcto Sistema
Volumen 3 E HP_RECOVER FAT32 Extra¡ble 29 GB Correcto


N o d e , D i s k I n d e x , I n d e x , T y p e

W I N - 8 L T S O P 7 5 H H J , 1 , 0 , U n k n o w n

W I N - 8 L T S O P 7 5 H H J , 0 , 0 , G P T : S y s t e m

W I N - 8 L T S O P 7 5 H H J , 0 , 1 , G P T : B a s i c D a t a

W I N - 8 L T S O P 7 5 H H J , 0 , 2 , G P T : B a s i c D a t a ESP_DiskIdx=[0]
ESP_DiskIdx=[1]
--- "c:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\mountEFI.txt" ------------------
list disk
sel disk 0
list par
sel par 1
detail par
---------------------------------------

Microsoft DiskPart versi¢n 10.0.19041.610

Copyright (C) Microsoft Corporation.
En el equipo: WIN-8LTSOP75HHJ

N£m Disco Estado Tama¤o Disp Din Gpt
---------- ---------- ------- ------- --- ---
Disco 0 En l¡nea 931 GB 840 GB *
Disco 1 En l¡nea 57 GB 27 GB

El disco 0 es ahora el disco seleccionado.

N£m Partici¢n Tipo Tama¤o Desplazamiento
------------- ---------------- ------- ---------------
Partici¢n 1 Sistema 260 MB 1024 KB
Partici¢n 2 Reservado 16 MB 261 MB
Partici¢n 3 Principal 90 GB 277 MB
Partici¢n 4 Principal 729 MB 90 GB

La partici¢n 1 es ahora la partici¢n seleccionada.

Partici¢n 1
Tipo : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Oculta : S¡
Necesaria : No
Atrib. : 0X8000000000000000
Desplaz. bytes: 1048576

N£m Volumen Ltr Etiqueta Fs Tipo Tama¤o Estado Info
----------- --- ----------- ----- ---------- ------- --------- --------
* Volumen 2 F SYSTEM FAT32 Partici¢n 260 MB Correcto Sistema
EP=[F:]
EP="F:"
crisisrom="F:\EFI\HP\BIOS\Current"
Use util provided by BIOS component
El volumen de la unidad C es Windows
El n£mero de serie del volumen es: F897-59AA

Directorio de c:\Recovery\OEM\Point_D\BiosReadBack\Insyde

17/12/2020 09:05 a. m. <DIR> .
17/12/2020 09:05 a. m. <DIR> ..
26/09/2019 04:52 a. m. 9,001 h2offt.cat
26/09/2019 04:52 a. m. 4,784 H2OFFT.inf
26/09/2019 04:52 a. m. 64,328 H2OFFT32.sys
26/09/2019 04:52 a. m. 76,616 H2OFFT64.sys
13/12/2019 05:22 a. m. 1,174,016 iscflash.dll
13/12/2019 05:22 a. m. 1,563,136 iscflashx64.dll
24/12/2019 05:09 a. m. 21,312 P00TBBB2.cva
13/12/2019 05:22 a. m. 195,072 readback.exe
13/12/2019 05:22 a. m. 249,856 readbackx64.exe
24/08/2017 01:13 p. m. 246,272 WDFInst.exe
10 archivos 3,604,393 bytes
2 dirs 59,633,164,288 bytes libres
CVA_PATH=[P00TBBB2.cva]
Install.cmd not exists, create it
cscript.exe /nologo "c:\Recovery\OEM\Point_D\ImgEnh_BiosReadBack\GenBiosReadBackScript.vbs" P00TBBB2.cva Install.cmd
Software Title=HP BIOS ReadBack Utility (HPRB)-Insyde
Vender Version=1.1.1.0
PN=P00TBB-B2G
sUtilCmd=[readbackx64.EXE -rdf:$PATH$]
sUtilCmd_ex=[readbackx64.EXE -rdf:%~1]
lstReturnCode=[0:SUCCESS:NOREBOOT=No error
1:FAILURE:NOREBOOT=Load driver failed.
2:FAILURE:NOREBOOT=Invalid command.
3:FAILURE:NOREBOOT=Initial failed.
227:FAILURE:NOREBOOT=Readback BIOS failed.
228:FAILURE:NOREBOOT=BIOS secure verify failed.
]
--- Install.cmd ------------------------------
@echo off
set errorlevel=
readbackx64.EXE -rdf:%~1
echo errorlevel=%errorlevel%
if %errorlevel% EQU 0 exit /b 0
if %errorlevel% EQU 1 echo Load driver failed. & exit /b %errorlevel%
if %errorlevel% EQU 2 echo Invalid command. & exit /b %errorlevel%
if %errorlevel% EQU 3 echo Initial failed. & exit /b %errorlevel%
if %errorlevel% EQU 227 echo Readback BIOS failed. & exit /b %errorlevel%
if %errorlevel% EQU 228 echo BIOS secure verify failed. & exit /b %errorlevel%
echo CVA not define return code %errorlevel% & exit /b 1
----------------------------------------------
[ 1:33:16.32] call Install.cmd F:\EFI\HP\BIOS\Current, only error output print to log
[ 1:33:58.17] BiosReadback Failed with return code 228
El volumen de la unidad F es SYSTEM
El n£mero de serie del volumen es: 2ECA-4F7C

Directorio de F:\EFI\HP\BIOS\Current

23/04/2021 12:47 a. m. <DIR> .
23/04/2021 12:47 a. m. <DIR> ..
0 archivos 0 bytes
2 dirs 218,931,200 bytes libres
RESULT=FAILED
[ 1:33:58.25] Function Errorlevel=0
Standard Error information...
Standard Out information...

---------- C:\SYSTEM.SAV\LOGS\BB\IMGENH_BIOSREADBACK_BBV3.LOG
RESULT=FAILED
Result=FAILED

[C:\System.sav\Logs\BB\ImgEnh_CheckFailureFlag.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_ClnDhcpDomain.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_ClnDhcpDomain_Online.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_ClnPass1WinOfflineInjectedDriver.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_CollectDrvByFlg_PASS1_WIN.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_CollectDrvByFlg_PASS1_WPE.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_CollectDrvByFlg_PASS2_WIN.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_CollectUWPtoPass3.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_CPUFlag.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_DeleteLast.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_DesktopIcon.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_DisOSKonSTDNB.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_ExcludeFromPPKG.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_InvokeBcuVarIfMpmUnlocked_PASS1_DPSTWEAKS.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_InvokeBcuVarIfMpmUnlocked_PASS2_DPSTWEAKS.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_MSAppsOrder.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_Ngen.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_OfflineDisableDefender.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_OptaneConfig_CONFIG.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_PullInJumpStartBto.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_Scaling_Online.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_SetOSVar.log]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_StartPolicy.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_StartPolicy_Online.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WinHello.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WinPE_DRV.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WinRE_DRV.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WIN_DRV_PASS1.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WIN_DRV_PASS2.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\ImgEnh_WriteCache.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\imgtwks_dpi.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\MSAPP.log]
Result=PASSED

[C:\System.sav\Logs\BB\MSCodec.log]
Result=PASSED

[C:\System.sav\Logs\BB\SecureDiag.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\SecureDiag_ExcludeFromPPKG.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\UWP_IN_PASS3.log]
Result=PASSED

[C:\System.sav\Logs\BB\WallpaperOk.log]
Result=PASSED

[C:\System.sav\Logs\BB\WriteShareData.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Adobe_Offer.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Alcor_Micro_Card_Reader_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Bing_Search_for_IE11.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Dropbox_Promotion.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_ELAN_Precision_Touchpad_Filter_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Energy_Star.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_ExpressVPN_Edge_Favorites.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Express_VPN.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Application_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Audio_Switch.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Connection_Optimizer.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Documentation.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_PC_Hardware_Diagnostics_UEFI.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_PC_Hardware_Diagnostics_Windows.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Privacy_Settings.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_QuickDrop.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Setup_Integrated_OOBE_Win10__GDPR_.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Smart.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Support_Assistant.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_System_Event_Utility_-_UWP.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HP_Wireless_Button_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_HSA_Telemetry_for_Consumer.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_IE_Home.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Chipset_Installation_Utility_and_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Dynamic_Tuning_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_High-Definition__HD__Graphics_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Management_Engine_Interface__MEI__Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Rapid_Storage_Technology_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Serial_IO_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Intel_Software_Guard_Extensions_Device__SGX__Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_LastPass_Edge_Favorites.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_LastPass_password_manager.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Magic_Desktop_Premium_by_EasyBits.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_McAfee_-_MLS.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_McAfee_LiveSafe_Install_Rules_Configuration.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_McAfee_Security.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Microsoft_Office_2019_and_Office_365.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Microsoft_Office_2019_and_Office_365_-_Language_Packs.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_myHP.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Netflix.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Realtek_High-Definition__HD__Audio_Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Realtek_Local_Area_Network__LAN__Driver.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Realtek_RTL8xxx_Series_Bluetooth_Driver_for_Microsoft_Windows_10__DCHU_.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Realtek_RTL8xxx_Series_Wireless_LAN_Drivers_for_Microsoft_Windows_10__DCHU_.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Retail_Demo_-_Get_Started_App__GSA_.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Retail_Demo_-_Video_Attract_Loop.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_Simple_Solitaire-Metro.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_WT_Games_for_HP-LITE.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_WT_Games_for_HP-ROW.LOG]
Result=PASSED

[C:\System.sav\Logs\BB\[FCC]_WW-BTB_Host_and_ISP_Stub.LOG]
Result=PASSED

[LogFiles]
NumOfLogs=101.

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Mensaje 5 de 6
Reportar Mensaje

Interrupciones del sistema en laptop nueva dw2039la

Desactive el Mcaffe, si esta usando ese antivirus durante las instalaciones de actualizaciones va tener este tipo de problemas.


Mi ayuda es voluntaria
- Si lo ayude a solucionar su consulta o problema por favor haga clic sobre ACEPTAR COMO SOLUCION en el mensaje que aporto la solución
- Puede dar las gracias por mi aporte haciendo clic sobre
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Mensaje 6 de 6
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Interrupciones del sistema en laptop nueva dw2039la

No tenía ningún antivirus instalado, si esto pasó cuando estaba intentando hacer el recover desde el flash drive.

 

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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
† Las opiniones expresadas arriba son opiniones personales del autor, no de HP. Al utilizar este sitio, acceptas a los Términos de Uso y a las Reglas de Participación