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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
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HP PAvilion x360 14-ba Touchpad and Keyborad not working

Pavilion x360 14-ba
Microsoft Windows 10 (64-bit)

Hi, i recently change the thermal paste of the notebook (it was getting hotter). I open the laptop carefully, clean it, change the thermal paste and reassemble it. When turn it on, i notice that the inverter was extremly hot (no screen problems) and the touchpad and keyboard stop working.
In UEFI all the test ar OK and passed.
Try to uninstall and reboot the notebook but nothing. I install the latest driver, update BIOS, but nothing.
Device manager shows both working perfect.
I remove the hot inverter but the only thing that change is the touchscreen which dosen't work.
Also try a fresh start for windows, but nothing.
Hope i was clear enough.
Thanks

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HP PAvilion x360 14-ba Touchpad and Keyborad not working

Hello @Tomasç  !


Welcome to our community! 😊

Our Forum is a dynamic community, where users of HP products come to post your questions in Spanish. If you feel more comfortable, I suggest, please post your question in the forum English: HP English Community.

If you prefer to continue in this forum, write messages in Spanish.

Thank you,

AgathaV

Trabajo para HP
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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
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