System restablishment

[Jegar]

Hi everyone!

I was try to make a complete format of the computer using the windows 10 tools made for that. Everything was going fine, but when it finished and restarted went on a loop and only showed a black screen turning on and off the screen over and over. I tried to get to BIOS and boot from an USB by disabling secure boot option, but no matter what I do BIOS never save changes. I've tried many things seen on forums and no one works for me. I'm running out of ideas, hope u can help me.

[AndressaR]

¡Hola!
¡Bienvenido a nuestra comunidad!

Esa es una comunidad dinámica, donde los usuarios de productos HP vienen para publicar sus preguntas en español. Si le parece más cómodo, le sugiero que, por favor, publique su duda en la comunidad de inglés: HP Support Community.

Gracias,

Welcome to the HP Spanish Community!
If you prefer to post your question in English, please visit the English HP Support Community: https://h30434.www3.hp.com/

Alternatively, feel free to post a revised message in Spanish.

Thanks!