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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
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El Intento de Recuperación ha fallado

Pavilion 15-aw003la
Microsoft Windows 10 (64-bit)

Hola buenas tardes.

Tengo un problema con mi computadora pues falló el sistema operativo y desde HP me enviaron la USB para reinstalar el sistema operativo, no obstante cada vez que intento instalar el sistema operativo, me marca un error: "El intento de recuperación ha fallado, Seleccione uno de los siguientes botones: Guardar Registo - Detalles - Reintentar" Al presionar reintentar inicia el proceso de nuevo y vuelve a fallar en la misma parte, el fallo se presenta en la siguiente pantalla:c05104996.jpg

 Le di guardar registro para intentar saber que falla, pero siendo realista no sé nada jajaja. Anexo además el link con la carpeta que guardó cuando presioné el botón: https://1drv.ms/u/s!AoIFRenRlG_oiN4oIkJDRQGuo3sTsw?e=kyOOxX 

También, debajo les anexo el texto que aparece cuando presiono "Detalles" la verdad no tengo ni idea.

Ojalá me puedan ayudar ya que me gustaría recuperar esta Notebook en su condición original.

¡Buen día!

 

[20:26:30.40] **************************************************
[20:26:30.48] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[20:26:30.50] --------------------------------------------------
[20:26:30.52] Check SW Error...
[20:26:30.53] --------------------------------------------------
[20:26:30.55]
[20:26:30.56] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[20:26:30.61]
[20:26:30.62] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBV1.log]...
[20:26:30.62]
[20:26:30.64] Check 2nd parameter [PASS2AFTERBBV1]
[20:26:30.66]
[20:26:30.70] Error Checking items : [MEMDUMP,APPSLOG,TIMEOUT]
[20:26:30.73] --------------------------------------------------
[20:26:30.75] Checking : Memory Dump
[20:26:30.77] Could not find memory dump...
[20:26:30.78]
[20:26:30.80] [DumpFile]
[20:26:30.81] Result=PASSED
[20:26:30.83] --------------------------------------------------
[20:26:30.84] Checking : Apps' log
[20:26:30.86]
[20:26:34.36] [AppsLog]
[20:26:34.44] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the C:\System.sav\Logs\PINPROC\BBApps.log
[20:26:34.50] Result=FAILED
[20:26:34.58] --------------------------------------------------
[20:26:34.66] Checking : Timeout in INSTALL.log
[20:26:34.72]
[20:26:34.78] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[20:26:35.64] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[20:26:35.84] There is NO timeout in install.log file.
[20:26:35.91]
[20:26:35.97] [TIMEOUT]
[20:26:36.03] Result=PASSED
[20:26:36.12]
[20:26:36.20] --------------------------------------------------
[20:26:36.28] Some error detected...
[20:26:36.42]
[20:26:36.50] --------------------------------------------------
[20:26:36.58] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[20:26:36.67] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[20:26:36.76] --------------------------------------------------
[20:26:36.86] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[20:26:36.97] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[20:26:37.05]
[20:26:37.12] --------------------------------------------------
[20:26:37.23]
[20:26:37.30] This is for customer image...
[20:26:37.39]
[20:26:37.45] Trigger CTO panic...
[20:26:37.98] **************************************************
[20:26:38.00] [C:\SYSTEM.SAV\ExitProc\DataColl\DumpBCD.cmd] has started...
[20:26:38.01] --------------------------------------------------
[20:26:38.01] STAGE : [DISABLE_SB_CMD]
[20:26:38.03] Dump BCD...
[20:26:38.05] --------------------------------------------------
[20:26:38.05]
[20:26:38.06]

 

Administrador de arranque de firmware
-----------------------------------
Identificador {fwbootmgr}
displayorder {bootmgr}
{be125380-9fb5-11ea-944c-806e6f6e6963}
{3139ad4e-9fc4-11ea-8955-864ec6c5641b}
{3139ad50-9fc4-11ea-8955-864ec6c5641b}
timeout 0

Administrador de arranque de Windows
----------------------------------
Identificador {bootmgr}
device partition=\Device\HarddiskVolume1
path \EFI\Microsoft\Boot\bootmgfw.efi
description Windows Boot Manager
locale es-MX
inherit {globalsettings}
default {current}
resumeobject {3139ad4b-9fc4-11ea-8955-864ec6c5641b}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Aplicaci¢n de firmware (101fffff)
---------------------------------
Identificador {3139ad4e-9fc4-11ea-8955-864ec6c5641b}
device partition=F:
description USB Drive (UEFI) - TOSHIBA MSFT NORB PMAP

Aplicaci¢n de firmware (101fffff)
---------------------------------
Identificador {3139ad50-9fc4-11ea-8955-864ec6c5641b}
description Internal CD/DVD ROM Drive(UEFI)

Aplicaci¢n de firmware (101fffff)
---------------------------------
Identificador {be125380-9fb5-11ea-944c-806e6f6e6963}
device partition=\Device\HarddiskVolume1
description Internal Hard Disk

Cargador de arranque de Windows
-----------------------------
Identificador {current}
device partition=C:
path \windows\system32\winload.efi
description Windows 10
locale es-MX
inherit {bootloadersettings}
recoverysequence {3139ad51-9fc4-11ea-8955-864ec6c5641b}
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
osdevice partition=C:
systemroot \windows
resumeobject {3139ad4b-9fc4-11ea-8955-864ec6c5641b}
nx OptIn
bootmenupolicy Standard

Cargador de arranque de Windows
-----------------------------
Identificador {3139ad51-9fc4-11ea-8955-864ec6c5641b}
device ramdisk=[\Device\HarddiskVolume5]\Recovery\WindowsRE\Winre.wim,{3139ad52-9fc4-11ea-8955-864ec6c5641b}
path \windows\system32\winload.efi
description Windows Recovery Environment
locale en-us
inherit {bootloadersettings}
displaymessage Recovery
osdevice ramdisk=[\Device\HarddiskVolume5]\Recovery\WindowsRE\Winre.wim,{3139ad52-9fc4-11ea-8955-864ec6c5641b}
systemroot \windows
nx OptIn
bootmenupolicy Standard
winpe Yes

Reanudar tras hibernaci¢n
-------------------------
Identificador {3139ad4b-9fc4-11ea-8955-864ec6c5641b}
device partition=C:
path \windows\system32\winresume.efi
description Windows Resume Application
locale es-MX
inherit {resumeloadersettings}
recoverysequence {3139ad51-9fc4-11ea-8955-864ec6c5641b}
recoveryenabled Yes
isolatedcontext Yes
allowedinmemorysettings 0x15000075
filedevice partition=C:
filepath \hiberfil.sys
bootmenupolicy Standard
debugoptionenabled No

Herramienta de comprobaci¢n de memoria de Windows
-------------------------------------------------
Identificador {memdiag}
device partition=\Device\HarddiskVolume1
path \EFI\Microsoft\Boot\memtest.efi
description Windows Memory Diagnostic
locale es-MX
inherit {globalsettings}
badmemoryaccess Yes

Configuraci¢n de EMS
--------------------
Identificador {emssettings}
bootems No

Configuraci¢n del depurador
---------------------------
Identificador {dbgsettings}
debugtype Local

Defectos de RAM
---------------
Identificador {badmemory}

Configuraci¢n global
--------------------
Identificador {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}

Configuraci¢n del cargador de arranque
------------------------------------
Identificador {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}

Configuraci¢n de hipervisor
-------------------
Identificador {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200

Reanudar la configuraci¢n del cargador
--------------------------------------
Identificador {resumeloadersettings}
inherit {globalsettings}

Opciones de dispositivo
-----------------------
Identificador {3139ad52-9fc4-11ea-8955-864ec6c5641b}
description Windows Recovery
ramdisksdidevice partition=\Device\HarddiskVolume5
ramdisksdipath \Recovery\WindowsRE\boot.sdi

[20:26:39.05]
[20:26:39.06] --------------------------------------------------
[20:26:39.08] [DumpBCD.cmd] has completed...
[20:26:39.08] **************************************************
[20:26:39.69] **************************************************
[20:26:39.70] [C:\SYSTEM.SAV\ExitProc\DrvLtr2ESP.cmd] has started...
[20:26:39.70] --------------------------------------------------
[20:26:39.72] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file...
[20:26:39.73]
[20:26:39.75]
[20:26:39.77] Detect ESP partition index...
[20:26:39.77]
[20:26:40.31] ESP partition index = [1]
[20:26:40.33] ESP drive letter = [NONE]
[20:26:40.34]
[20:26:40.34] Assign drive letter to ESP...
[20:26:40.36]
[20:26:49.63] Succeed in assigning drive letter to ESP
[20:26:49.64] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file since no errors detected...
[20:26:49.66] --------------------------------------------------
[20:26:49.67] [DrvLtr2ESP.cmd] has completed...
[20:26:49.69] **************************************************

Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
† Las opiniones expresadas arriba son opiniones personales del autor, no de HP. Al utilizar este sitio, acceptas a los Términos de Uso y a las Reglas de Participación