Desde el 14 de octubre, el notebook falla al reiniciar, con error 0xc000021a.
Transcribo contenido del minidump dtalles dados por visor de eventos de windows 10
de minidump:
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Windows 8 Kernel Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 14393.351.amd64fre.rs1_release_inmarket.161014-1755
Machine Name:
Kernel base = 0xfffff803`a1480000 PsLoadedModuleList = 0xfffff803`a1784fc0
Debug session time: Mon Nov 7 02:05:49.211 2016 (UTC - 5:00)
System Uptime: 0 days 0:01:09.062
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* Bugcheck Analysis *
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WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffff8d8354ab3880, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 0000021ef1e80000
Debugging Details:
------------------
----- ETW minidump data unavailable-----TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
ERROR_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_CODE: (NTSTATUS) 0xc000021a - {Fatal System Error} The %hs system process terminated unexpectedly with a status of 0x%08x (0x%08x 0x%08x). The system has been shut down.
EXCEPTION_PARAMETER1: ffff8d8354ab3880
EXCEPTION_PARAMETER2: ffffffffc0000428
EXCEPTION_PARAMETER3: 0000000000000000
EXCEPTION_PARAMETER4: 21ef1e80000
ADDITIONAL_DEBUG_TEXT: initial session process or
BUGCHECK_STR: 0xc000021a_c0000428
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: smss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff803a185b360 to fffff803a15ca3b0
STACK_TEXT:
ffffd181`bdfd06b8 fffff803`a185b360 : 00000000`0000004c 00000000`c000021a ffffd181`c1cd43f8 ffffa507`9d7a10f0 : nt!KeBugCheckEx
ffffd181`bdfd06c0 fffff803`a1854ed6 : ffffffff`8000014c 00000000`00000002 ffffd181`bdfd0800 00000000`00000002 : nt!PopGracefulShutdown+0x268
ffffd181`bdfd0700 fffff803`a15d5093 : fffff47c`00000004 00000000`00000004 00000000`c0000004 ffffd181`bdfd0900 : nt! ?? ::OKHAJAOM::`string'+0x1a56
ffffd181`bdfd0880 fffff803`a15cd570 : fffff803`a1a30e7c 00000000`00000000 ffffd181`bdfd0a98 00000000`00000014 : nt!KiSystemServiceCopyEnd+0x13
ffffd181`bdfd0a18 fffff803`a1a30e7c : 00000000`00000000 ffffd181`bdfd0a98 00000000`00000014 fffff803`a1503bf4 : nt!KiServiceLinkage
ffffd181`bdfd0a20 fffff803`a1996c05 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff803`a183d280 : nt! ?? ::NNGAKEGL::`string'+0x3798c
ffffd181`bdfd0ae0 fffff803`a1577fc5 : 00000000`00000001 fffff803`a1577f58 00000000`00000002 00000000`00000000 : nt!PopPolicyWorkerAction+0x69
ffffd181`bdfd0b50 fffff803`a1516e89 : ffffa507`99b76040 fffff803`a1781a80 fffff803`00000000 ffffa507`9991db08 : nt!PopPolicyWorkerThread+0x6d
ffffd181`bdfd0b80 fffff803`a1482729 : ffffd181`bde80180 00000000`00000080 ffffa507`98071040 ffffa507`99b76040 : nt!ExpWorkerThread+0xe9
ffffd181`bdfd0c10 fffff803`a15cf876 : ffffd181`bde80180 ffffa507`99b76040 fffff803`a14826e8 8b1174db`3b412074 : nt!PspSystemThreadStartup+0x41
ffffd181`bdfd0c60 00000000`00000000 : ffffd181`bdfd1000 ffffd181`bdfcb000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt! ?? ::OKHAJAOM::`string'+1a56
fffff803`a1854ed6 cc int 3
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt! ?? ::OKHAJAOM::`string'+1a56
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 5801a4be
FAILURE_BUCKET_ID: X64_0xc000021a_c0000428_nt!_??_::OKHAJAOM::_string_+1a56
BUCKET_ID: X64_0xc000021a_c0000428_nt!_??_::OKHAJAOM::_string_+1a56
Followup: MachineOwner
---------
del visor de eventos:
Nombre de registro:System
Origen: Microsoft-Windows-Kernel-Power
Fecha: 07/11/2016 8:03:37
Id. del evento:41
Categoría de la tarea:(63)
Nivel: Crítico
Palabras clave:(70368744177664),(2)
Usuario: SYSTEM
Equipo: PedroLuis
Descripción:
Se reinició el sistema sin apagarlo limpiamente primero. Este error puede producirse si el sistema dejó de responder, se bloqueó o se interrumpió el suministro eléctrico de forma inesperada.
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>4</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-11-07T07:03:37.279981600Z" />
<EventRecordID>8500</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>PedroLuis</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225684</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">2</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
</EventData>
</Event>
Gracias por vuestra atención
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