OMEN Laptop 15 keeps disconnecting from Wi-Fi network

[Charlelie]

Hello everyone,

I just received my OMEN Laptop 15-en1xxx and it keeps disconnecting from my home WiFi network (every couple of minutes), making any 'large' download impossible.

My router is quite old (802.11g) but it works fine with my three other computers (ASUS and HP), and smartphones.

I suspect the problem comes from the Intel WiFi 6 ax200 device.
I have updated the driver to 22.70.0.6, I have tried to optimise parameters for 802.11g connection and restrict channel width to 20MHz. However nothing corrects the problem.

I also suspect the problem is linked with this error event listed in the Intel WiFi 6 ax200 parameters :

---

Device PCI\VEN_8086&DEV_2723&SUBSYS_008C8086&REV_1A\4&247bf9b8&0&0011 had a problem starting.

Driver Name: oem79.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw10
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem Status: 0x0

---

Could someone please tell me what could be going on here?

Many thanks in advance,

Charlelie.

[AndressaR]

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