HP Smart app options not showing

[Steve73]

I have been trying to align my HP Smart 2720e printer heads.  The printer has full ink cartridges but the print copies are coming out with lines missing and I was advised to check the alignment.  However my app does not have an option to correct this problem in printer settings.  Does anyone have any idea how I can fix this problem because I need to use my printer for business and if I cannot rectify the issue I will have to  buy a new printer.  Thanks

[CarlosG_75]

¡Hola!
¡Bienvenido a nuestra comunidad!

Esa es una comunidad dinámica, donde los usuarios de productos HP vienen para publicar sus preguntas en español. Si le parece más cómodo, le sugiero que, por favor, publique su duda en la comunidad de inglés: HP Support Community.

Gracias,

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