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    Corrija errores en Win 10

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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
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Overheating

HP Omen Energy Star
Microsoft Windows 10 (64-bit)

Hi, my HP Omen 17 (Energy Star) has recently begun crashing a lot because of overheating (I've checked in the error history and it says it reached a critical tempereture). I've tried blowing strongly into the vents, and I use it in an air-conditioned room (around 26ºC air temperature), but whenever I do anything such as playing a game, after 1-2 minutes it crashes. I've noticed that there have been lots of BIOS updates since the installed one (13/10/2016), some of them labeled as critical, should I install the latest? Also, should I take off the bottom to make sure there isn't loads of dust in the laptop? Thanks!

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Overheating

Welcome to the HP Spanish Community!

If you prefer to post your question in English, please visit the English HP Support Community: http://h30434.www3.hp.com/

Alternatively, feel free to post a revised message in Spanish.

Thanks!

 

JessikaV
HP Support Community Moderator

Trabajo para HP
Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
† Las opiniones expresadas arriba son opiniones personales del autor, no de HP. Al utilizar este sitio, acceptas a los Términos de Uso y a las Reglas de Participación