No backlight

[15-ec1000ns]

There is no backlight on my recently bought laptop. There is no symbol aside from f5 in the f5 key, so the fn f5 does not do anything.  Is there really no backlight in this gaming laptop.? It is really disappointing because when I checked the online review there is suppose to be a keyboard backlight.

[AndressaR]

¡Hola!

¡Bienvenido a nuestra comunidad!

Esa es una comunidad dinámica, donde los usuarios de productos HP vienen para publicar sus preguntas en español. Si le parece más cómodo, le sugiero que, por favor, publique su duda en la comunidad de inglés: HP Support Community.

Gracias,

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