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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
Tutor
Autor
Tutor
11 0 0
Mensaje 11 de 19
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HP Envy 13-ah0003la problemas con la batería

Como mencioné al principio, el equipo lo compre en noviembre del 2019, me contacto desde Chile.

Saludos

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Ex-HP
Ex-HP
4,877 382 1,168
Mensaje 12 de 19
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HP Envy 13-ah0003la problemas con la batería

Comprendo, te envío información en un mensaje privado.

 

-

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Tutor
Tutor
11 0 1
Mensaje 13 de 19
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HP Envy 13-ah0003la problemas con la batería

Hola y Gracias S_Jaramillo!

Compré el equipo en Santiago de Chile en Octubre del 2019 (13 de octubre creo). Es una Laptop HP Envy-13-ah0004la

 

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Ex-HP
Ex-HP
4,877 382 1,168
Mensaje 14 de 19
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HP Envy 13-ah0003la problemas con la batería

Comprendo, puedes hacer la prueba de la batería, y me pasas los resultados.

 

Saludos!

¿Esta respuesta fue útil? Si No
Tutor
Tutor
11 0 1
Mensaje 15 de 19
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HP Envy 13-ah0003la problemas con la batería

Te copio los resultados de test de batería y de sistema:

 

Test de Batería:

Modelo: HP ENVY Laptop 13-ah0xxx
Número de serie: 8CG9312PZS
ID del producto: 3PW99LA#ABM
Número de CSO:
ID de agente:
================================================
Hora de inicio        Tipo                          Resultado     ID de falla
-------------------   ---------------------------   -----------   ---------------------------
2020-04-23 16:47:17   Sistema [E]                   Aprobado      NA
2020-04-23 16:46:12   Batería                       Aprobado      NA
2020-04-07 18:43:04   Batería                       Aprobado      NA
2020-04-07 18:42:45   Batería                       Aprobado      NA
2020-04-07 18:41:53   Batería                       Aprobado      NA

<FIN>
&#0;
Test de bateria Laptop HP1.jpg
 
Test de Sistema:
2020-04-07 18:41:06 ================================================
2020-04-07 18:41:06 EFI System Diagnostic 7.5.2.0 Started
2020-04-07 18:41:06 Load Options =
2020-04-07 18:41:06 Console Control Protocol Not Available
2020-04-07 18:41:06 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 2
2020-04-07 18:41:06 HP Thermal Diagnostic Protocol Not Available
2020-04-07 18:41:06 HP Thermal Diagnostic 2 Protocol Not Available
2020-04-07 18:41:06 [L]> System ID: 8481
2020-04-07 18:41:06 HP BIOS Image Interface Protocol Version 2.0
2020-04-07 18:41:06 [L]> Found 8 Processors 8 Enabled Processors
2020-04-07 18:41:06 [L]> MpService2 found Bsp at index 0
2020-04-07 18:41:06 [L]> Found 1 Absolute Pointer Protocol(s)
2020-04-07 18:41:06 [L]> 0 UART device path node found.
2020-04-07 18:41:06 System Family: Consumer Notebook
2020-04-07 18:41:06 Filter Serial Port Test for SystemFamily 2
2020-04-07 18:41:06 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2020-04-07 18:41:06 Failed loading Hp Fingerprint Verify Protocol.(Not Found)
2020-04-07 18:41:06 [L]> PlatformLang reported as en-US.
2020-04-07 18:41:06 [L]> Language Selected is currently (eng).
2020-04-07 18:41:16 Initializing Drive Library.
2020-04-07 18:41:16 TscPerSecond = 06B3BBB26h
2020-04-07 18:41:16 [L]> DMA Remap Protection is disabled
2020-04-07 18:41:16 Installed DTD ATA Commands Protocol
2020-04-07 18:41:16 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2020-04-07 18:41:16 0 Total ATA Drives Found
2020-04-07 18:41:16 No handle found supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2020-04-07 18:41:16 Found 1 handles supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2020-04-07 18:41:16 [L]> Loaded NVMe PciIo: Location(Seg:0,Bus:1,Dev:0,Func:0), BAR(0x00000000A1200000).
2020-04-07 18:41:16 [L]> NVMe Controller Version: 1.2
2020-04-07 18:41:16 NVMe device connected at NamespaceID 0x1
2020-04-07 18:41:16 Device Node NVMe(0x1,55-76-99-00-04-0D-08-00).
2020-04-07 18:41:16 Drive 0 - RTD3 Entry Latency: 180000
2020-04-07 18:41:16 Drive 0 - Firmware Revision: ADHA0102
2020-04-07 18:41:16 Drive 0 - VidDid: 0x1131179
2020-04-07 18:41:16 Drive 0 - SMART Log NSID NOT Supported.
2020-04-07 18:41:16 Drive 0 - Short/Long DST Supported.
2020-04-07 18:41:16 Drive 0 - The Medium is Removable
2020-04-07 18:41:16 Drive 0 - LBA Format: Using Format 1
2020-04-07 18:41:16 Drive 0 - Logical Sector Size: 512
2020-04-07 18:41:16 NVMePassThruGetBlockIoProtocolDirectly(): Found 5 supporting EFI_BLOCK_IO_PROTOCOL.
2020-04-07 18:41:16 Linked Block I/O Protocol (0x6415BE38) to Drive 0
2020-04-07 18:41:16 Drive 0, LastBlock = 0x1DCF32AF IoAlign 0x4
2020-04-07 18:41:16 NVMePassThruInitializeNVMeDiskSupport(): GetNextNamespace() Not Found. (Not Found)
2020-04-07 18:41:16 1 Total Hard Disc Drives Found
2020-04-07 18:41:16 0 Total Optical Disc Drives Found
2020-04-07 18:41:16 Found 1 Hard Disk Drives
2020-04-07 18:41:16 Found 0 Optical Disk Drives
2020-04-07 18:41:16 No handle found supporting EFI_DCPMM_CONFIG_PROTOCOL_GUID (CF2F5F1F-94B6-4C15-9CAE-AFB3BD9F2BA5).
2020-04-07 18:41:16 Failed to initialize NVDIMM modules.
2020-04-07 18:41:16 SSD Wear ID is 0x00, Flags is 0x0000, Current is 0x64, Worse is 0x00.
2020-04-07 18:41:16 SSD Wear Data: 00 00 00 00 00 00.
2020-04-07 18:41:16 [L]> System ID: 8481
2020-04-07 18:41:16 System Model: = HP ENVY Laptop 13-ah0xxx
2020-04-07 18:41:16 System SKU: = 3PW99LA#ABM
2020-04-07 18:41:16 System ID: 8481
2020-04-07 18:41:16 Type 11 OS Image: BUILDID#19WW1K1T601#SABM#DABM
2020-04-07 18:41:16 BOD: 10/13/2019
2020-04-07 18:41:16 HDD 0 Type : NVMe
2020-04-07 18:41:16 HDD 0 Model : KBG30ZMV256G TOSHIBA
2020-04-07 18:41:16 HDD 0 Firmware: ADHA0102
2020-04-07 18:41:16 HDD 0 Serial: 794PCFN2PZXP
2020-04-07 18:41:16 DIMM 0 Serial Number: Not Available
2020-04-07 18:41:16 DIMM 0 Part Number : H9CCNNNBJTALAR-NVD
2020-04-07 18:41:16 DIMM 1 Serial Number: Not Available
2020-04-07 18:41:16 DIMM 1 Part Number : H9CCNNNBJTALAR-NVD
2020-04-07 18:41:16 BIOS Revision: F.25
2020-04-07 18:41:16 [L]> Platform Vendor ID : 0x8086
2020-04-07 18:41:16 [L]> Platform Device ID : 0x5914
2020-04-07 18:41:16 [L]> Found EFI_HP_DIMM_ID_PROTOCOL
2020-04-07 18:41:16 InitializeCeeLogs - No Records Found
2020-04-07 18:41:16 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2020-04-07 18:41:16 Type 11 1 tables
2020-04-07 18:41:16 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000001Ch), String count (0000000000000009h)
2020-04-07 18:41:16 HPBATDET: Environment Variable not found.
2020-04-07 18:41:16 BATDET: Date 6//24//2019
2020-04-07 18:41:16 BATDET: 0
2020-04-07 18:41:16 [L]> BATDET: HP
2020-04-07 18:41:16 SysDiagsGetBatterySafetyModeStatus(): Failed to get BatterySafeyMode/BatterySafeyModeStatus.
2020-04-07 18:41:16 BIOS Config Table Configure Legacy Support and Secure Boot section was not found.
2020-04-07 18:41:16 Legacy Support:
2020-04-07 18:41:16 Enable
2020-04-07 18:41:16 *Disable
2020-04-07 18:41:16 GetBIOSBootModeFromBIOSConfig(): Legacy Support is Not Enabled.
2020-04-07 18:41:16 Secure Boot:
2020-04-07 18:41:16 *Enable
2020-04-07 18:41:16 Disable
2020-04-07 18:41:16 GetBIOSBootModeFromBIOSConfig(): Secure Boot is Enabled.
2020-04-07 18:41:16 BIOS Config Table Adaptive Battery Extender section was not found.
2020-04-07 18:41:16 SaveBIOSConfigInfo: Error assigning Battery Adaptive Extender data from BIOS configuration. Status = Not Found
2020-04-07 18:41:16 BIOS Config Table Adaptive Battery Optimizer section was not found.
2020-04-07 18:41:16 BIOS Config Table DMAr Protection section was not found.
2020-04-07 18:41:16 Starting Graphical System Diagnostic Menu
2020-04-07 18:41:29 No USB optical drive detected.
2020-04-07 18:41:53 Battery Test Selected
2020-04-07 18:41:53 Estimated Total Time Required = 120s
2020-04-07 18:41:53 Battery Test Started
2020-04-07 18:41:53 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-07 18:41:53 System reports 1 batteries supported.
2020-04-07 18:41:53 Battery Pack Supplier Index: 1.
2020-04-07 18:41:53 Battery MFG Date 6/24/2019.
2020-04-07 18:41:53 Battery0: Charged to 100% and current is 64897mA. Battery Health Manager or Battery Care Function not detected.
2020-04-07 18:41:53 Will not check battery charging since AC Power is not ON
2020-04-07 18:41:53 Battery 0: Charge not detected, Executing Battery Full Test
2020-04-07 18:41:53 [L]> Battery state is good; but AC adapter is absent.
2020-04-07 18:41:53 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-07 18:41:53 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-07 18:41:57 Battery 0 returned 0x0000000000000001
2020-04-07 18:41:57 Batt 0: Result: 0x1
2020-04-07 18:41:57 Batt 0: Serial: 01471 06/24/2019
2020-04-07 18:41:57 Batt 0: Manufacturer: 333-1C-52-A
2020-04-07 18:41:57 Batt 0: CTNumber: 6HVBB01WYCG14V
2020-04-07 18:41:57 Batt 0: DesignCycleCount: 1000 Design Capacity: 3454mAh Full Charge Capcity 3428mAh
2020-04-07 18:41:57 Batt 0: RemainingCapacity: 3428mAh Max Error: 0000001 CycleCount: 20
2020-04-07 18:41:57 Batt 0: Temperature: 000023 Voltage: 16800mV Current: 64897mA
2020-04-07 18:41:57 Batt 0: DesignVoltate: 15400mV StatusWord: 0x000C0 CellVoltage1: 4199mV
2020-04-07 18:41:57 Batt 0: CellVoltage2: 4207mV CellVoltage3: 4197mV CellVoltage4: 4197mV
2020-04-07 18:41:57 Batt 0: Warranty: 000003 Calibration: 0x00003 ChargeControlSupported: NO
2020-04-07 18:41:57 Batt 0: ACPowerOn: OFF ChargeTempOK: YES ChargeTest: 0
2020-04-07 18:41:57 Batt 0: ChargeCapacity: 99mAh TempAlarm: NO DeepDischarge: NO
2020-04-07 18:41:57 Batt 0: FullCharge: YES FullChargeStatus: 000000 BatteryCharge: YES
2020-04-07 18:41:57 Batt 0: LowVoltageDisable: NO AdaptiveBatteryExtender: Not Supported
2020-04-07 18:41:57 Overall Battery Result = 1
2020-04-07 18:41:57 SysDiagCalculatePassID(): Test PassID 29816-13610-52854.
2020-04-07 18:42:18 Battery Test Completed, TestResult = 1
2020-04-07 18:42:22 No USB optical drive detected.
2020-04-07 18:42:35 No USB optical drive detected.
2020-04-07 18:42:45 Battery Test Selected
2020-04-07 18:42:45 Estimated Total Time Required = 120s
2020-04-07 18:42:45 Battery Test Started
2020-04-07 18:42:45 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-07 18:42:45 System reports 1 batteries supported.
2020-04-07 18:42:45 Battery Pack Supplier Index: 1.
2020-04-07 18:42:45 Battery MFG Date 6/24/2019.
2020-04-07 18:42:45 Battery0: Charged to 100% and current is 64895mA. Battery Health Manager or Battery Care Function not detected.
2020-04-07 18:42:45 Will not check battery charging since AC Power is not ON
2020-04-07 18:42:45 Battery 0: Charge not detected, Executing Battery Full Test
2020-04-07 18:42:45 [L]> Battery state is good; but AC adapter is absent.
2020-04-07 18:42:45 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-07 18:42:45 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-07 18:42:48 Battery 0 returned 0x0000000000000001
2020-04-07 18:42:48 Batt 0: Result: 0x1
2020-04-07 18:42:48 Batt 0: Serial: 01471 06/24/2019
2020-04-07 18:42:48 Batt 0: Manufacturer: 333-1C-52-A
2020-04-07 18:42:48 Batt 0: CTNumber: 6HVBB01WYCG14V
2020-04-07 18:42:48 Batt 0: DesignCycleCount: 1000 Design Capacity: 3454mAh Full Charge Capcity 3428mAh
2020-04-07 18:42:48 Batt 0: RemainingCapacity: 3428mAh Max Error: 0000001 CycleCount: 20
2020-04-07 18:42:48 Batt 0: Temperature: 000023 Voltage: 16751mV Current: 64895mA
2020-04-07 18:42:48 Batt 0: DesignVoltate: 15400mV StatusWord: 0x000C0 CellVoltage1: 4191mV
2020-04-07 18:42:48 Batt 0: CellVoltage2: 4194mV CellVoltage3: 4183mV CellVoltage4: 4183mV
2020-04-07 18:42:48 Batt 0: Warranty: 000003 Calibration: 0x00003 ChargeControlSupported: NO
2020-04-07 18:42:48 Batt 0: ACPowerOn: OFF ChargeTempOK: YES ChargeTest: 0
2020-04-07 18:42:48 Batt 0: ChargeCapacity: 99mAh TempAlarm: NO DeepDischarge: NO
2020-04-07 18:42:48 Batt 0: FullCharge: YES FullChargeStatus: 000000 BatteryCharge: YES
2020-04-07 18:42:48 Batt 0: LowVoltageDisable: NO AdaptiveBatteryExtender: Not Supported
2020-04-07 18:42:48 Overall Battery Result = 1
2020-04-07 18:42:48 SysDiagCalculatePassID(): Test PassID 29816-13610-52854.
2020-04-07 18:42:52 Battery Test Completed, TestResult = 1
2020-04-07 18:42:55 No USB optical drive detected.
2020-04-07 18:43:04 Battery Test Selected
2020-04-07 18:43:04 Estimated Total Time Required = 120s
2020-04-07 18:43:04 Battery Test Started
2020-04-07 18:43:04 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-07 18:43:04 System reports 1 batteries supported.
2020-04-07 18:43:04 Battery Pack Supplier Index: 1.
2020-04-07 18:43:04 Battery MFG Date 6/24/2019.
2020-04-07 18:43:04 Battery0: Charged to 97% and current is 64892mA. Battery Health Manager or Battery Care Function not detected.
2020-04-07 18:43:04 Will not check battery charging since AC Power is not ON
2020-04-07 18:43:04 Battery 0: Charge not detected, Executing Battery Full Test
2020-04-07 18:43:04 [L]> Battery state is good; but AC adapter is absent.
2020-04-07 18:43:04 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-07 18:43:04 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-07 18:43:07 Battery 0 returned 0x0000000000000001
2020-04-07 18:43:07 Batt 0: Result: 0x1
2020-04-07 18:43:07 Batt 0: Serial: 01471 06/24/2019
2020-04-07 18:43:07 Batt 0: Manufacturer: 333-1C-52-A
2020-04-07 18:43:07 Batt 0: CTNumber: 6HVBB01WYCG14V
2020-04-07 18:43:07 Batt 0: DesignCycleCount: 1000 Design Capacity: 3454mAh Full Charge Capcity 3428mAh
2020-04-07 18:43:07 Batt 0: RemainingCapacity: 3357mAh Max Error: 0000001 CycleCount: 20
2020-04-07 18:43:07 Batt 0: Temperature: 000023 Voltage: 16733mV Current: 64892mA
2020-04-07 18:43:07 Batt 0: DesignVoltate: 15400mV StatusWord: 0x000C0 CellVoltage1: 4184mV
2020-04-07 18:43:07 Batt 0: CellVoltage2: 4190mV CellVoltage3: 4179mV CellVoltage4: 4181mV
2020-04-07 18:43:07 Batt 0: Warranty: 000003 Calibration: 0x00003 ChargeControlSupported: NO
2020-04-07 18:43:07 Batt 0: ACPowerOn: OFF ChargeTempOK: YES ChargeTest: 0
2020-04-07 18:43:07 Batt 0: ChargeCapacity: 99mAh TempAlarm: NO DeepDischarge: NO
2020-04-07 18:43:07 Batt 0: FullCharge: NO FullChargeStatus: 000000 BatteryCharge: YES
2020-04-07 18:43:07 Batt 0: LowVoltageDisable: NO AdaptiveBatteryExtender: Not Supported
2020-04-07 18:43:07 Overall Battery Result = 1
2020-04-07 18:43:07 SysDiagCalculatePassID(): Test PassID 29816-13610-52854.
2020-04-07 18:43:38 Battery Test Completed, TestResult = 1
2020-04-07 18:43:44 EFI HP BIOS Management Started
2020-04-07 18:44:33 BIOS Management Mode = 0
2020-04-07 18:44:33 Starting BIOS Update Process
2020-04-07 18:44:33 Setting BIOS Update Token
2020-04-07 18:44:33 Getting BIOS Detail Information
2020-04-07 18:44:33 IsBiosSixDigits = 0
2020-04-07 18:44:33 BIOS Returned BiosID '08481'
2020-04-07 18:44:33 QueryImageDetail: 4K Block Size detected.
2020-04-07 18:44:33 Skip Addresses:
2020-04-07 18:44:33 Entry 0: Address 0x0: Size: 0x200000
2020-04-07 18:44:33 Entry 1: Address 0x220000: Size: 0x24000
2020-04-07 18:44:33 Entry 2: Address 0x244000: Size: 0x28000
2020-04-07 18:44:33 Entry 3: Address 0x302000: Size: 0x20000
2020-04-07 18:44:33 Entry 4: Address 0x636000: Size: 0x90000
2020-04-07 18:44:33 Entry 5: Address 0x6CB000: Size: 0x135000
2020-04-07 18:44:33 Loading BIOS Image
2020-04-07 18:44:33 File name constructed: EFI\HP\BIOS\New\08481.bin
2020-04-07 18:44:33 Failed Reading BIOS Image EFI\HP\BIOS\New\08481.bin (Not Found)
2020-04-07 18:44:44 User Canceled Update
2020-04-07 18:44:44 EfiBiosUpdateLibEntry(): Result is 0xC
2020-04-07 18:44:44 BIOS Update Process Complete
2020-04-07 18:45:40 No USB optical drive detected.
2020-04-07 18:46:30 Uninstalling DTD ATA Commands Protocol
2020-04-07 18:46:30 Exiting System Diagnostics
2020-04-10 14:36:16 ================================================
2020-04-10 14:36:16 EFI System Diagnostic 7.5.2.0 Started
2020-04-10 14:36:16 Load Options =
2020-04-10 14:36:16 Console Control Protocol Not Available
2020-04-10 14:36:16 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 2
2020-04-10 14:36:16 HP Thermal Diagnostic Protocol Not Available
2020-04-10 14:36:16 HP Thermal Diagnostic 2 Protocol Not Available
2020-04-10 14:36:16 [L]> System ID: 8481
2020-04-10 14:36:16 HP BIOS Image Interface Protocol Version 2.0
2020-04-10 14:36:16 [L]> Found 8 Processors 8 Enabled Processors
2020-04-10 14:36:16 [L]> MpService2 found Bsp at index 0
2020-04-10 14:36:16 [L]> Found 1 Absolute Pointer Protocol(s)
2020-04-10 14:36:16 [L]> 0 UART device path node found.
2020-04-10 14:36:16 System Family: Consumer Notebook
2020-04-10 14:36:16 Filter Serial Port Test for SystemFamily 2
2020-04-10 14:36:16 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2020-04-10 14:36:16 Failed loading Hp Fingerprint Verify Protocol.(Not Found)
2020-04-10 14:36:16 [L]> Language Selected is currently (esp).
2020-04-10 14:36:18 Initializing Drive Library.
2020-04-10 14:36:18 TscPerSecond = 08ED5ACD6h
2020-04-10 14:36:18 [L]> DMA Remap Protection is disabled
2020-04-10 14:36:18 Installed DTD ATA Commands Protocol
2020-04-10 14:36:18 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2020-04-10 14:36:18 0 Total ATA Drives Found
2020-04-10 14:36:18 No handle found supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2020-04-10 14:36:18 Found 1 handles supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2020-04-10 14:36:18 [L]> Loaded NVMe PciIo: Location(Seg:0,Bus:1,Dev:0,Func:0), BAR(0x00000000A1200000).
2020-04-10 14:36:18 [L]> NVMe Controller Version: 1.2
2020-04-10 14:36:18 NVMe device connected at NamespaceID 0x1
2020-04-10 14:36:18 Device Node NVMe(0x1,55-76-99-00-04-0D-08-00).
2020-04-10 14:36:18 Drive 0 - RTD3 Entry Latency: 180000
2020-04-10 14:36:18 Drive 0 - Firmware Revision: ADHA0102
2020-04-10 14:36:18 Drive 0 - VidDid: 0x1131179
2020-04-10 14:36:18 Drive 0 - SMART Log NSID NOT Supported.
2020-04-10 14:36:18 Drive 0 - Short/Long DST Supported.
2020-04-10 14:36:18 Drive 0 - The Medium is Removable
2020-04-10 14:36:18 Drive 0 - LBA Format: Using Format 1
2020-04-10 14:36:18 Drive 0 - Logical Sector Size: 512
2020-04-10 14:36:18 NVMePassThruGetBlockIoProtocolDirectly(): Found 5 supporting EFI_BLOCK_IO_PROTOCOL.
2020-04-10 14:36:18 Linked Block I/O Protocol (0x6415BE38) to Drive 0
2020-04-10 14:36:18 Drive 0, LastBlock = 0x1DCF32AF IoAlign 0x4
2020-04-10 14:36:18 NVMePassThruInitializeNVMeDiskSupport(): GetNextNamespace() Not Found. (Not Found)
2020-04-10 14:36:18 1 Total Hard Disc Drives Found
2020-04-10 14:36:18 0 Total Optical Disc Drives Found
2020-04-10 14:36:18 Found 1 Hard Disk Drives
2020-04-10 14:36:18 Found 0 Optical Disk Drives
2020-04-10 14:36:18 No handle found supporting EFI_DCPMM_CONFIG_PROTOCOL_GUID (CF2F5F1F-94B6-4C15-9CAE-AFB3BD9F2BA5).
2020-04-10 14:36:18 Failed to initialize NVDIMM modules.
2020-04-10 14:36:18 SSD Wear ID is 0x00, Flags is 0x0000, Current is 0x64, Worse is 0x00.
2020-04-10 14:36:18 SSD Wear Data: 00 00 00 00 00 00.
2020-04-10 14:36:18 [L]> System ID: 8481
2020-04-10 14:36:18 System Model: = HP ENVY Laptop 13-ah0xxx
2020-04-10 14:36:18 System SKU: = 3PW99LA#ABM
2020-04-10 14:36:18 System ID: 8481
2020-04-10 14:36:18 Type 11 OS Image: BUILDID#19WW1K1T601#SABM#DABM
2020-04-10 14:36:18 BOD: 10/13/2019
2020-04-10 14:36:18 HDD 0 Type : NVMe
2020-04-10 14:36:18 HDD 0 Model : KBG30ZMV256G TOSHIBA
2020-04-10 14:36:18 HDD 0 Firmware: ADHA0102
2020-04-10 14:36:18 HDD 0 Serial: 794PCFN2PZXP
2020-04-10 14:36:18 DIMM 0 Serial Number: Not Available
2020-04-10 14:36:18 DIMM 0 Part Number : H9CCNNNBJTALAR-NVD
2020-04-10 14:36:18 DIMM 1 Serial Number: Not Available
2020-04-10 14:36:18 DIMM 1 Part Number : H9CCNNNBJTALAR-NVD
2020-04-10 14:36:18 BIOS Revision: F.25
2020-04-10 14:36:18 [L]> Platform Vendor ID : 0x8086
2020-04-10 14:36:18 [L]> Platform Device ID : 0x5914
2020-04-10 14:36:18 [L]> Found EFI_HP_DIMM_ID_PROTOCOL
2020-04-10 14:36:18 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2020-04-10 14:36:18 Type 11 1 tables
2020-04-10 14:36:18 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000001Ch), String count (0000000000000009h)
2020-04-10 14:36:18 HPBATDET: Environment Variable not found.
2020-04-10 14:36:18 BATDET: Date 6//24//2019
2020-04-10 14:36:18 BATDET: 0
2020-04-10 14:36:18 [L]> BATDET: HP
2020-04-10 14:36:18 SysDiagsGetBatterySafetyModeStatus(): Failed to get BatterySafeyMode/BatterySafeyModeStatus.
2020-04-10 14:36:18 BIOS Config Table Configure Legacy Support and Secure Boot section was not found.
2020-04-10 14:36:18 Legacy Support:
2020-04-10 14:36:18 Enable
2020-04-10 14:36:18 *Disable
2020-04-10 14:36:18 GetBIOSBootModeFromBIOSConfig(): Legacy Support is Not Enabled.
2020-04-10 14:36:18 Secure Boot:
2020-04-10 14:36:18 *Enable
2020-04-10 14:36:18 Disable
2020-04-10 14:36:18 GetBIOSBootModeFromBIOSConfig(): Secure Boot is Enabled.
2020-04-10 14:36:18 BIOS Config Table Adaptive Battery Extender section was not found.
2020-04-10 14:36:18 SaveBIOSConfigInfo: Error assigning Battery Adaptive Extender data from BIOS configuration. Status = Not Found
2020-04-10 14:36:18 BIOS Config Table Adaptive Battery Optimizer section was not found.
2020-04-10 14:36:18 BIOS Config Table DMAr Protection section was not found.
2020-04-10 14:36:18 Starting Graphical System Diagnostic Menu
2020-04-10 14:36:25 EFI HP BIOS Management Started
2020-04-10 14:36:54 BIOS Management Mode = 0
2020-04-10 14:36:54 Starting BIOS Update Process
2020-04-10 14:36:54 Setting BIOS Update Token
2020-04-10 14:36:54 Getting BIOS Detail Information
2020-04-10 14:36:54 IsBiosSixDigits = 0
2020-04-10 14:36:54 BIOS Returned BiosID '08481'
2020-04-10 14:36:54 QueryImageDetail: 4K Block Size detected.
2020-04-10 14:36:54 Skip Addresses:
2020-04-10 14:36:54 Entry 0: Address 0x0: Size: 0x200000
2020-04-10 14:36:54 Entry 1: Address 0x220000: Size: 0x24000
2020-04-10 14:36:54 Entry 2: Address 0x244000: Size: 0x28000
2020-04-10 14:36:54 Entry 3: Address 0x302000: Size: 0x20000
2020-04-10 14:36:54 Entry 4: Address 0x636000: Size: 0x90000
2020-04-10 14:36:54 Entry 5: Address 0x6CB000: Size: 0x135000
2020-04-10 14:36:54 Loading BIOS Image
2020-04-10 14:36:54 File name constructed: EFI\HP\BIOS\New\08481.bin
2020-04-10 14:36:54 Failed Reading BIOS Image EFI\HP\BIOS\New\08481.bin (Not Found)
2020-04-10 14:39:09 User Canceled Update
2020-04-10 14:39:09 EfiBiosUpdateLibEntry(): Result is 0xC
2020-04-10 14:39:09 BIOS Update Process Complete
2020-04-10 14:39:17 Uninstalling DTD ATA Commands Protocol
2020-04-10 14:39:17 Exiting System Diagnostics
2020-04-23 16:45:51 ================================================
2020-04-23 16:45:51 EFI System Diagnostic 7.5.2.0 Started
2020-04-23 16:45:51 Load Options =
2020-04-23 16:45:51 Console Control Protocol Not Available
2020-04-23 16:45:51 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 2
2020-04-23 16:45:51 HP Thermal Diagnostic Protocol Not Available
2020-04-23 16:45:51 HP Thermal Diagnostic 2 Protocol Not Available
2020-04-23 16:45:51 [L]> System ID: 8481
2020-04-23 16:45:51 HP BIOS Image Interface Protocol Version 2.0
2020-04-23 16:45:51 [L]> Found 8 Processors 8 Enabled Processors
2020-04-23 16:45:51 [L]> MpService2 found Bsp at index 0
2020-04-23 16:45:51 [L]> Found 1 Absolute Pointer Protocol(s)
2020-04-23 16:45:52 [L]> 0 UART device path node found.
2020-04-23 16:45:52 System Family: Consumer Notebook
2020-04-23 16:45:52 Filter Serial Port Test for SystemFamily 2
2020-04-23 16:45:52 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2020-04-23 16:45:52 Failed loading Hp Fingerprint Verify Protocol.(Not Found)
2020-04-23 16:45:52 [L]> Language Selected is currently (esp).
2020-04-23 16:45:54 Initializing Drive Library.
2020-04-23 16:45:54 TscPerSecond = 06B04CC5Ch
2020-04-23 16:45:54 [L]> DMA Remap Protection is disabled
2020-04-23 16:45:54 Installed DTD ATA Commands Protocol
2020-04-23 16:45:54 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2020-04-23 16:45:54 0 Total ATA Drives Found
2020-04-23 16:45:54 No handle found supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2020-04-23 16:45:54 Found 1 handles supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2020-04-23 16:45:54 [L]> Loaded NVMe PciIo: Location(Seg:0,Bus:1,Dev:0,Func:0), BAR(0x00000000A1200000).
2020-04-23 16:45:54 [L]> NVMe Controller Version: 1.2
2020-04-23 16:45:54 NVMe device connected at NamespaceID 0x1
2020-04-23 16:45:54 Device Node NVMe(0x1,55-76-99-00-04-0D-08-00).
2020-04-23 16:45:54 Drive 0 - RTD3 Entry Latency: 180000
2020-04-23 16:45:54 Drive 0 - Firmware Revision: ADHA0102
2020-04-23 16:45:54 Drive 0 - VidDid: 0x1131179
2020-04-23 16:45:54 Drive 0 - SMART Log NSID NOT Supported.
2020-04-23 16:45:54 Drive 0 - Short/Long DST Supported.
2020-04-23 16:45:54 Drive 0 - The Medium is Removable
2020-04-23 16:45:54 Drive 0 - LBA Format: Using Format 1
2020-04-23 16:45:54 Drive 0 - Logical Sector Size: 512
2020-04-23 16:45:54 NVMePassThruGetBlockIoProtocolDirectly(): Found 5 supporting EFI_BLOCK_IO_PROTOCOL.
2020-04-23 16:45:54 Linked Block I/O Protocol (0x6415BE38) to Drive 0
2020-04-23 16:45:54 Drive 0, LastBlock = 0x1DCF32AF IoAlign 0x4
2020-04-23 16:45:54 NVMePassThruInitializeNVMeDiskSupport(): GetNextNamespace() Not Found. (Not Found)
2020-04-23 16:45:54 1 Total Hard Disc Drives Found
2020-04-23 16:45:54 0 Total Optical Disc Drives Found
2020-04-23 16:45:54 Found 1 Hard Disk Drives
2020-04-23 16:45:54 Found 0 Optical Disk Drives
2020-04-23 16:45:54 No handle found supporting EFI_DCPMM_CONFIG_PROTOCOL_GUID (CF2F5F1F-94B6-4C15-9CAE-AFB3BD9F2BA5).
2020-04-23 16:45:54 Failed to initialize NVDIMM modules.
2020-04-23 16:45:54 SSD Wear ID is 0x00, Flags is 0x0000, Current is 0x64, Worse is 0x00.
2020-04-23 16:45:54 SSD Wear Data: 00 00 00 00 00 00.
2020-04-23 16:45:54 [L]> System ID: 8481
2020-04-23 16:45:54 System Model: = HP ENVY Laptop 13-ah0xxx
2020-04-23 16:45:54 System SKU: = 3PW99LA#ABM
2020-04-23 16:45:54 System ID: 8481
2020-04-23 16:45:54 Type 11 OS Image: BUILDID#19WW1K1T601#SABM#DABM
2020-04-23 16:45:54 BOD: 10/13/2019
2020-04-23 16:45:54 HDD 0 Type : NVMe
2020-04-23 16:45:54 HDD 0 Model : KBG30ZMV256G TOSHIBA
2020-04-23 16:45:54 HDD 0 Firmware: ADHA0102
2020-04-23 16:45:54 HDD 0 Serial: 794PCFN2PZXP
2020-04-23 16:45:54 DIMM 0 Serial Number: Not Available
2020-04-23 16:45:54 DIMM 0 Part Number : H9CCNNNBJTALAR-NVD
2020-04-23 16:45:54 DIMM 1 Serial Number: Not Available
2020-04-23 16:45:54 DIMM 1 Part Number : H9CCNNNBJTALAR-NVD
2020-04-23 16:45:54 BIOS Revision: F.25
2020-04-23 16:45:54 [L]> Platform Vendor ID : 0x8086
2020-04-23 16:45:54 [L]> Platform Device ID : 0x5914
2020-04-23 16:45:54 [L]> Found EFI_HP_DIMM_ID_PROTOCOL
2020-04-23 16:45:54 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2020-04-23 16:45:54 Type 11 1 tables
2020-04-23 16:45:54 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000001Ch), String count (0000000000000009h)
2020-04-23 16:45:54 HPBATDET: Environment Variable not found.
2020-04-23 16:45:54 BATDET: Date 6//24//2019
2020-04-23 16:45:54 BATDET: 0
2020-04-23 16:45:54 [L]> BATDET: HP
2020-04-23 16:45:54 SysDiagsGetBatterySafetyModeStatus(): Failed to get BatterySafeyMode/BatterySafeyModeStatus.
2020-04-23 16:45:54 BIOS Config Table Configure Legacy Support and Secure Boot section was not found.
2020-04-23 16:45:54 Legacy Support:
2020-04-23 16:45:54 Enable
2020-04-23 16:45:54 *Disable
2020-04-23 16:45:54 GetBIOSBootModeFromBIOSConfig(): Legacy Support is Not Enabled.
2020-04-23 16:45:54 Secure Boot:
2020-04-23 16:45:54 *Enable
2020-04-23 16:45:54 Disable
2020-04-23 16:45:54 GetBIOSBootModeFromBIOSConfig(): Secure Boot is Enabled.
2020-04-23 16:45:54 BIOS Config Table Adaptive Battery Extender section was not found.
2020-04-23 16:45:54 SaveBIOSConfigInfo: Error assigning Battery Adaptive Extender data from BIOS configuration. Status = Not Found
2020-04-23 16:45:54 BIOS Config Table Adaptive Battery Optimizer section was not found.
2020-04-23 16:45:54 BIOS Config Table DMAr Protection section was not found.
2020-04-23 16:45:54 Starting Graphical System Diagnostic Menu
2020-04-23 16:45:59 No USB optical drive detected.
2020-04-23 16:46:12 Battery Test Selected
2020-04-23 16:46:12 Estimated Total Time Required = 120s
2020-04-23 16:46:12 Battery Test Started
2020-04-23 16:46:12 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-23 16:46:12 System reports 1 batteries supported.
2020-04-23 16:46:12 Battery Pack Supplier Index: 1.
2020-04-23 16:46:12 Battery MFG Date 6/24/2019.
2020-04-23 16:46:12 Battery0: Charged to 73% and current is 64863mA. Battery Health Manager or Battery Care Function not detected.
2020-04-23 16:46:12 Will not check battery charging since AC Power is not ON
2020-04-23 16:46:12 Battery 0: Charge not detected, Executing Battery Full Test
2020-04-23 16:46:12 [L]> Battery state is good; but AC adapter is absent.
2020-04-23 16:46:12 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-23 16:46:12 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-23 16:46:15 Battery 0 returned 0x0000000000000001
2020-04-23 16:46:15 Batt 0: Result: 0x1
2020-04-23 16:46:15 Batt 0: Serial: 01471 06/24/2019
2020-04-23 16:46:15 Batt 0: Manufacturer: 333-1C-52-A
2020-04-23 16:46:15 Batt 0: CTNumber: 6HVBB01WYCG14V
2020-04-23 16:46:15 Batt 0: DesignCycleCount: 1000 Design Capacity: 3454mAh Full Charge Capcity 3320mAh
2020-04-23 16:46:15 Batt 0: RemainingCapacity: 2428mAh Max Error: 0000001 CycleCount: 22
2020-04-23 16:46:15 Batt 0: Temperature: 000028 Voltage: 15806mV Current: 64863mA
2020-04-23 16:46:15 Batt 0: DesignVoltate: 15400mV StatusWord: 0x000C0 CellVoltage1: 3953mV
2020-04-23 16:46:15 Batt 0: CellVoltage2: 3954mV CellVoltage3: 3947mV CellVoltage4: 3952mV
2020-04-23 16:46:15 Batt 0: Warranty: 000003 Calibration: 0x00003 ChargeControlSupported: NO
2020-04-23 16:46:15 Batt 0: ACPowerOn: OFF ChargeTempOK: YES ChargeTest: 0
2020-04-23 16:46:15 Batt 0: ChargeCapacity: 96mAh TempAlarm: NO DeepDischarge: NO
2020-04-23 16:46:15 Batt 0: FullCharge: NO FullChargeStatus: 000000 BatteryCharge: YES
2020-04-23 16:46:15 Batt 0: LowVoltageDisable: NO AdaptiveBatteryExtender: Not Supported
2020-04-23 16:46:15 Overall Battery Result = 1
2020-04-23 16:46:15 SysDiagCalculatePassID(): Test PassID 29818-73610-52854.
2020-04-23 16:46:42 Battery Test Completed, TestResult = 1
2020-04-23 16:46:55 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-23 16:46:55 Battery Pack Supplier Index: 1.
2020-04-23 16:46:55 Battery MFG Date 6/24/2019.
2020-04-23 16:46:55 Battery0: Charged to 72% and current is 64859mA. Battery Health Manager or Battery Care Function not detected.
2020-04-23 16:46:55 Will not check battery charging since AC Power is not ON
2020-04-23 16:46:55 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-23 16:46:55 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-23 16:47:17 System Extensive Test Selected
2020-04-23 16:47:17 [L]> Total Memory 7959MB, Free 7811MB (1999712 Pages)
2020-04-23 16:47:18 [L]> Calculated 0x000000009CE15D36 TSC Ticks per MB.
2020-04-23 16:47:18 Drive Partition 2 (NOTOUCH)
2020-04-23 16:47:18 Drive Partition 4 (NOTOUCH)
2020-04-23 16:47:18 Found 4 Partitions on Drive
2020-04-23 16:47:18 SectorPerCluster 0x8
2020-04-23 16:47:18 Cluster Size 0x1000
2020-04-23 16:47:18 Partition has 0x10000 Clusters
2020-04-23 16:47:18 Volume is FAT32
2020-04-23 16:47:18 Drive 0, Partition 0 - Decoding FAT data
2020-04-23 16:47:18 Partition Starting LBA 0x800
2020-04-23 16:47:18 Partition Size in LBA 0x82000
2020-04-23 16:47:18 Partition (FAT32) Clusters: Read=0x44DC Skipped=0xBB24 Total=0x10000
2020-04-23 16:47:19 NTFS Blocks Used 1029323, Free 918333
2020-04-23 16:47:19 EXT3 Blocks Used 0, Free 0
2020-04-23 16:47:19 FAT32 Clusters Used 17628, Free 47908
2020-04-23 16:47:19 Estimated Total Time Required = 15963s
2020-04-23 16:47:19 Battery Test Started
2020-04-23 16:47:19 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2020-04-23 16:47:19 System reports 1 batteries supported.
2020-04-23 16:47:19 Battery Pack Supplier Index: 1.
2020-04-23 16:47:19 Battery MFG Date 6/24/2019.
2020-04-23 16:47:19 Battery0: Charged to 72% and current is 1657mA. Battery Health Manager or Battery Care Function not detected.
2020-04-23 16:47:19 Battery 0: Executing Battery Logical State Test.
2020-04-23 16:47:19 [L]> Battery state is good.
2020-04-23 16:47:19 Battery 0: Executing Battery Charge State Test.
2020-04-23 16:47:19 [L]> Battery Charge state is good.
2020-04-23 16:47:19 Battery 0: Executing Battery Full Test.
2020-04-23 16:47:19 [L]> Battery state is good.
2020-04-23 16:47:19 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_1, RESET) returned 'Not Found'.
2020-04-23 16:47:19 [L]> pHpBatteryControlProtocol2010->SetChargeStatus(Battery_2, RESET) returned 'Invalid Parameter'.
2020-04-23 16:47:22 Battery 0 returned 0x0000000000000000
2020-04-23 16:47:22 Batt 0: Result: 0x0
2020-04-23 16:47:22 Batt 0: Serial: 01471 06/24/2019
2020-04-23 16:47:22 Batt 0: Manufacturer: 333-1C-52-A
2020-04-23 16:47:22 Batt 0: CTNumber: 6HVBB01WYCG14V
2020-04-23 16:47:22 Batt 0: DesignCycleCount: 1000 Design Capacity: 3454mAh Full Charge Capcity 3320mAh
2020-04-23 16:47:22 Batt 0: RemainingCapacity: 2420mAh Max Error: 0000001 CycleCount: 22
2020-04-23 16:47:22 Batt 0: Temperature: 000028 Voltage: 16925mV Current: 1657mA
2020-04-23 16:47:22 Batt 0: DesignVoltate: 15400mV StatusWord: 0x00080 CellVoltage1: 4228mV
2020-04-23 16:47:22 Batt 0: CellVoltage2: 4229mV CellVoltage3: 4237mV CellVoltage4: 4232mV
2020-04-23 16:47:22 Batt 0: Warranty: 000003 Calibration: 0x00003 ChargeControlSupported: YES
2020-04-23 16:47:22 Batt 0: ACPowerOn: ON ChargeTempOK: YES ChargeTest: 1
2020-04-23 16:47:22 Batt 0: ChargeCapacity: 96mAh TempAlarm: NO DeepDischarge: NO
2020-04-23 16:47:22 Batt 0: FullCharge: NO FullChargeStatus: 000000 BatteryCharge: YES
2020-04-23 16:47:22 Batt 0: LowVoltageDisable: NO AdaptiveBatteryExtender: Not Supported
2020-04-23 16:47:22 Overall Battery Result = 1
2020-04-23 16:47:22 CPU Test Started
2020-04-23 16:47:23 Start Numeric Coprocessor Test.
2020-04-23 16:47:33 CPU Test Completed - Result 1
2020-04-23 16:47:33 Wireless Module Check Started
2020-04-23 16:47:33 Wireless Module Check Completed - Result 1
2020-04-23 16:47:33 SMART Check Started
2020-04-23 16:47:33 SMART Check Completed - Result 1
2020-04-23 16:47:33 Short DST Started
2020-04-23 16:47:33 StartDST(): Drive 0 temperature before Self-DST Test = 56 degrees Celsius
2020-04-23 16:47:33 NVMeSendSelfTest(): DST Test in Progress
2020-04-23 16:47:33 NVMePassThruStartDST(): Sending SELF-DST Success
2020-04-23 16:47:34 NVMeGetSelfTestProgress(): Printing Previous NVMe Self DST Test Logs for Drive 0:
2020-04-23 16:47:34 Num Test_Description Result Power On Hours (POH) Failing LBA Status Code
2020-04-23 16:47:34 NVMePassThruPollDSTStatus() success, Percent = 0
2020-04-23 16:47:46 NVMePassThruPollDSTStatus() success, Percent = 13
2020-04-23 16:47:46 Hard Drive 0 Returned Short DST Status 15 Percentage 13
2020-04-23 16:47:58 NVMePassThruPollDSTStatus() success, Percent = 25
2020-04-23 16:47:58 Hard Drive 0 Returned Short DST Status 15 Percentage 25
2020-04-23 16:48:10 NVMePassThruPollDSTStatus() success, Percent = 36
2020-04-23 16:48:10 Hard Drive 0 Returned Short DST Status 15 Percentage 36
2020-04-23 16:48:22 NVMePassThruPollDSTStatus() success, Percent = 48
2020-04-23 16:48:22 Hard Drive 0 Returned Short DST Status 15 Percentage 48
2020-04-23 16:48:34 NVMePassThruPollDSTStatus() success, Percent = 60
2020-04-23 16:48:34 Hard Drive 0 Returned Short DST Status 15 Percentage 60
2020-04-23 16:48:46 NVMePassThruPollDSTStatus() success, Percent = 72
2020-04-23 16:48:46 Hard Drive 0 Returned Short DST Status 15 Percentage 72
2020-04-23 16:48:58 NVMePassThruPollDSTStatus() success, Percent = 84
2020-04-23 16:48:58 Hard Drive 0 Returned Short DST Status 15 Percentage 84
2020-04-23 16:49:10 NVMePassThruPollDSTStatus() success, Percent = 96
2020-04-23 16:49:10 Hard Drive 0 Returned Short DST Status 15 Percentage 96
2020-04-23 16:49:23 NVMeCheckSelfTestDone(): DST Result Byte 0: 0x0h - Completed without errors.
2020-04-23 16:49:23 NVMeCheckSelfTestDone(): Status = Success
2020-04-23 16:49:23 Hard Drive 0 Returned Short DST Status 0 Percentage 100
2020-04-23 16:49:23 EfiDriveLibPollDSTStatus(): Drive 0 temperature after Self-DST Test = 59 degrees Celsius
2020-04-23 16:49:23 Short DST Completed - Result 1
2020-04-23 16:49:23 Short DST Completed - Result 1
2020-04-23 16:49:23 EfiDriveLibPollDSTStatus(): Drive 0 temperature before Self-DST Test = 59 degrees Celsius
2020-04-23 16:49:23 Optimized DST Started
2020-04-23 16:49:23 Partition (FAT32) Clusters: Read=44DE Skipped=BB22 Total=10000
2020-04-23 16:49:23 EfiDriveLibExecuteOptimizedDiskTest(): Unknown FS(0x0) on Drive(0) Partition(1).
2020-04-23 16:52:57 EfiDriveLibExecuteOptimizedDiskTest(): Unknown FS(0x0) on Drive(0) Partition(3).
2020-04-23 16:52:57 (NTFS) Blocks (256 Sectors per block): Read=1029323 Skipped=918333 Total=1947656
2020-04-23 16:52:57 (EXT3) Blocks (256 Sectors per block): Read=0 Skipped=0 Total=0
2020-04-23 16:52:57 (FAT32) Clusters: Read=17630 Skipped=47906 Total=65536
2020-04-23 16:52:57 Optimized DST Completed - Result 1
2020-04-23 16:52:57 EfiDriveLibPollDSTStatus(): Drive 0 temperature after Self-DST Test = 56 degrees Celsius
2020-04-23 16:52:57 NVMe Drive Detected. Allowing 30[s] cooldown after Optimized DST until next command.
2020-04-23 16:53:27 Long DST Started
2020-04-23 16:53:27 StartDST(): Drive 0 temperature before Self-DST Test = 56 degrees Celsius
2020-04-23 16:53:27 NVMeSendSelfTest(): DST Test in Progress
2020-04-23 16:53:27 NVMePassThruStartDST(): Sending SELF-DST Success
2020-04-23 16:53:27 Memory Extensive Check Started
2020-04-23 16:53:43 NVMeGetSelfTestProgress(): Printing Previous NVMe Self DST Test Logs for Drive 0:
2020-04-23 16:53:43 Num Test_Description Result Power On Hours (POH) Failing LBA Status Code
2020-04-23 16:53:44 #01 Short Self DST 0x0h - Completed without errors. 43 0x00 No Error Found.
2020-04-23 16:53:44 NVMePassThruPollDSTStatus() success, Percent = 1
2020-04-23 16:53:44 Hard Drive 0 Returned Long DST Status 15 Percentage 1
2020-04-23 16:53:59 NVMeGetSelfTestProgress(): Printing Previous NVMe Self DST Test Logs for Drive 0:
2020-04-23 16:53:59 Num Test_Description Result Power On Hours (POH) Failing LBA Status Code
2020-04-23 16:53:59 #01 Short Self DST 0x0h - Completed without errors. 43 0x00 No Error Found.
2020-04-23 16:53:59 NVMePassThruPollDSTStatus() success, Percent = 1
2020-04-23 16:54:00 Hard Drive 0 Returned Long DST Status 15 Percentage 1
2020-04-23 16:54:16 NVMeGetSelfTestProgress(): Printing Previous NVMe Self DST Test Logs for Drive 0:
2020-04-23 16:54:16 Num Test_Description Result Power On Hours (POH) Failing LBA Status Code
2020-04-23 16:54:16 #01 Short Self DST 0x0h - Completed without errors. 43 0x00 No Error Found.
2020-04-23 16:54:16 NVMePassThruPollDSTStatus() success, Percent = 2
2020-04-23 16:54:17 Hard Drive 0 Returned Long DST Status 15 Percentage 2
2020-04-23 16:54:33 NVMePassThruPollDSTStatus() success, Percent = 3
2020-04-23 16:54:33 Hard Drive 0 Returned Long DST Status 15 Percentage 3
2020-04-23 16:54:52 NVMePassThruPollDSTStatus() success, Percent = 5
2020-04-23 16:54:52 Hard Drive 0 Returned Long DST Status 15 Percentage 5
2020-04-23 16:55:09 NVMePassThruPollDSTStatus() success, Percent = 6
2020-04-23 16:55:09 Hard Drive 0 Returned Long DST Status 15 Percentage 6
2020-04-23 16:55:25 NVMePassThruPollDSTStatus() success, Percent = 7
2020-04-23 16:55:25 Hard Drive 0 Returned Long DST Status 15 Percentage 7
2020-04-23 16:55:42 NVMePassThruPollDSTStatus() success, Percent = 7
2020-04-23 16:55:42 Hard Drive 0 Returned Long DST Status 15 Percentage 7
2020-04-23 16:55:59 NVMePassThruPollDSTStatus() success, Percent = 8
2020-04-23 16:55:59 Hard Drive 0 Returned Long DST Status 15 Percentage 8
2020-04-23 16:56:15 NVMePassThruPollDSTStatus() success, Percent = 9
2020-04-23 16:56:15 Hard Drive 0 Returned Long DST Status 15 Percentage 9
2020-04-23 16:56:31 NVMePassThruPollDSTStatus() success, Percent = 10
2020-04-23 16:56:31 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2020-04-23 16:56:47 NVMePassThruPollDSTStatus() success, Percent = 11
2020-04-23 16:56:47 Hard Drive 0 Returned Long DST Status 15 Percentage 11
2020-04-23 16:57:03 NVMePassThruPollDSTStatus() success, Percent = 13
2020-04-23 16:57:03 Hard Drive 0 Returned Long DST Status 15 Percentage 13
2020-04-23 16:57:20 NVMePassThruPollDSTStatus() success, Percent = 14
2020-04-23 16:57:20 Hard Drive 0 Returned Long DST Status 15 Percentage 14
2020-04-23 16:57:36 NVMePassThruPollDSTStatus() success, Percent = 15
2020-04-23 16:57:36 Hard Drive 0 Returned Long DST Status 15 Percentage 15
2020-04-23 16:57:52 NVMePassThruPollDSTStatus() success, Percent = 17
2020-04-23 16:57:52 Hard Drive 0 Returned Long DST Status 15 Percentage 17
2020-04-23 16:58:10 NVMePassThruPollDSTStatus() success, Percent = 18
2020-04-23 16:58:10 Hard Drive 0 Returned Long DST Status 15 Percentage 18
2020-04-23 16:58:27 NVMePassThruPollDSTStatus() success, Percent = 19
2020-04-23 16:58:27 Hard Drive 0 Returned Long DST Status 15 Percentage 19
2020-04-23 16:58:44 NVMePassThruPollDSTStatus() success, Percent = 20
2020-04-23 16:58:44 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2020-04-23 16:59:01 NVMePassThruPollDSTStatus() success, Percent = 22
2020-04-23 16:59:01 Hard Drive 0 Returned Long DST Status 15 Percentage 22
2020-04-23 16:59:19 NVMePassThruPollDSTStatus() success, Percent = 23
2020-04-23 16:59:19 Hard Drive 0 Returned Long DST Status 15 Percentage 23
2020-04-23 16:59:35 NVMePassThruPollDSTStatus() success, Percent = 24
2020-04-23 16:59:35 Hard Drive 0 Returned Long DST Status 15 Percentage 24
2020-04-23 16:59:51 NVMePassThruPollDSTStatus() success, Percent = 26
2020-04-23 16:59:51 Hard Drive 0 Returned Long DST Status 15 Percentage 26
2020-04-23 17:00:08 NVMePassThruPollDSTStatus() success, Percent = 27
2020-04-23 17:00:08 Hard Drive 0 Returned Long DST Status 15 Percentage 27
2020-04-23 17:00:24 NVMePassThruPollDSTStatus() success, Percent = 28
2020-04-23 17:00:24 Hard Drive 0 Returned Long DST Status 15 Percentage 28
2020-04-23 17:00:43 NVMePassThruPollDSTStatus() success, Percent = 31
2020-04-23 17:00:43 Hard Drive 0 Returned Long DST Status 15 Percentage 31
2020-04-23 17:00:59 NVMePassThruPollDSTStatus() success, Percent = 33
2020-04-23 17:00:59 Hard Drive 0 Returned Long DST Status 15 Percentage 33
2020-04-23 17:01:16 NVMePassThruPollDSTStatus() success, Percent = 40
2020-04-23 17:01:16 Hard Drive 0 Returned Long DST Status 15 Percentage 40
2020-04-23 17:01:32 NVMePassThruPollDSTStatus() success, Percent = 48
2020-04-23 17:01:32 Hard Drive 0 Returned Long DST Status 15 Percentage 48
2020-04-23 17:01:51 NVMePassThruPollDSTStatus() success, Percent = 57
2020-04-23 17:01:51 Hard Drive 0 Returned Long DST Status 15 Percentage 57
2020-04-23 17:02:07 NVMePassThruPollDSTStatus() success, Percent = 64
2020-04-23 17:02:07 Hard Drive 0 Returned Long DST Status 15 Percentage 64
2020-04-23 17:02:23 NVMePassThruPollDSTStatus() success, Percent = 72
2020-04-23 17:02:24 Hard Drive 0 Returned Long DST Status 15 Percentage 72
2020-04-23 17:02:40 NVMePassThruPollDSTStatus() success, Percent = 79
2020-04-23 17:02:40 Hard Drive 0 Returned Long DST Status 15 Percentage 79
2020-04-23 17:02:58 NVMePassThruPollDSTStatus() success, Percent = 88
2020-04-23 17:02:58 Hard Drive 0 Returned Long DST Status 15 Percentage 88
2020-04-23 17:03:14 NVMePassThruPollDSTStatus() success, Percent = 95
2020-04-23 17:03:14 Hard Drive 0 Returned Long DST Status 15 Percentage 95
2020-04-23 17:12:00 [L]> Tested 7810 MB in 1113000 ms with 8 processor(s), normalized test time is 1140 ms/MB
2020-04-23 17:12:00 [L]> Memory Test totally tested 1999553 Pages in 1 loop(s).
2020-04-23 17:12:00 Memory Extensive Check Completed - Result 1
2020-04-23 17:12:00 NVMeCheckSelfTestDone(): DST Result Byte 0: 0x0h - Completed without errors.
2020-04-23 17:12:00 NVMeCheckSelfTestDone(): Status = Success
2020-04-23 17:12:00 Hard Drive 0 Returned Long DST Status 0 Percentage 100
2020-04-23 17:12:00 EfiDriveLibPollDSTStatus(): Drive 0 temperature after Self-DST Test = 60 degrees Celsius
2020-04-23 17:12:00 Long DST Completed - Result 1
2020-04-23 17:12:00 Long DST Completed - Result 1
2020-04-23 17:12:00 Video Memory Test Started
2020-04-23 17:12:00 Start Video Memory Check.
2020-04-23 17:12:00 [L]> SmbiosGetBiosVendor: Insyde
2020-04-23 17:12:00 [L]> Found VGA device at Seg-0x00:Bus-0x00:Dev-0x02:Func-0x00, ClassCode-0x0300, CommandRegister-0x0007
2020-04-23 17:12:00 [L]> Found Video Device 0x59178086
2020-04-23 17:12:00 [L]> GetAllGraphicFB(): GraphicDevice[0]: Base-0x0000000090000000, Size-0x0000000003F00000, 64Bit-TRUE, Supported-TRUE
2020-04-23 17:12:00 [L]> GetAllGraphicFB(): Found 1 graphic device(s) to test.
2020-04-23 17:12:00 [L]> GetAllGraphicFB(): VideoMemorySizeTotal is 0x3F00000
2020-04-23 17:12:00 [L]> Calibrate TSC.
2020-04-23 17:12:00 [L]> Start testing card 0: VidDid=0x59178086, Base=0x0000000090000000, Size=0x0000000003F00000
2020-04-23 17:12:00 Estimated Time for Video Memory check 176
2020-04-23 17:12:00 [L]> VideoMemoryTestEntry called
2020-04-23 17:12:00 [L]> Start testing card 0: VidDid=0x59178086, Base=0x0000000090000000, Size=0x0000000003F00000
2020-04-23 17:14:41 [L]> VideoMemTest: TotalSize 0x3F00000
2020-04-23 17:14:41 [L]> VideoMemTest: TestedSize 0x3F00000
2020-04-23 17:14:41 Video Memory Test Completed - Result 1
2020-04-23 17:14:41 [L]> Total Memory 7959MB, Free 7811MB (1999710 Pages)
2020-04-23 17:14:42 [L]> SmbiosGetBiosVendor: Insyde
2020-04-23 17:14:42 [L]> Found VGA device at Seg-0x00:Bus-0x00:Dev-0x02:Func-0x00, ClassCode-0x0300, CommandRegister-0x0007
2020-04-23 17:14:42 [L]> VGA device is in the Onboard PCI Device Array.
2020-04-23 17:14:42 [L]> Found Video Device 0x59178086
2020-04-23 17:14:42 [L]> GetAllGraphicFB(): GraphicDevice[0]: Base-0x0000000090000000, Size-0x0000000003F00000, 64Bit-TRUE, Supported-TRUE
2020-04-23 17:14:42 [L]> GetAllGraphicFB(): Found 1 graphic device(s) to test.
2020-04-23 17:14:42 [L]> GetAllGraphicFB(): VideoMemorySizeTotal is 0x3F00000
2020-04-23 17:14:42 [L]> Audio Controller Bus 0, Dev 31, Func 3
2020-04-23 17:14:42 [L]> Audio controller Vendor ID 0x8086
2020-04-23 17:14:42 [L]> Audio controller Device ID 0x9D71
2020-04-23 17:14:42 [L]> Audio controller Revision ID 0x21
2020-04-23 17:14:42 [L]> Audio controller Subsystem Vendor ID 0x103C
2020-04-23 17:14:42 [L]> Audio controller Subsystem Device ID 0x8481
2020-04-23 17:14:42 [L]> Audio controller Class Code 0x0403
2020-04-23 17:14:42 [L]> HD audio codec Vendor ID 0x10EC Device ID 0x0285
2020-04-23 17:14:42 [L]> HD audio codec Revision ID - 0x100002
2020-04-23 17:14:42 [L]> The codec 0x10EC0285 need specific patch
2020-04-23 17:14:42 [L]> HD audio codec Vendor ID 0x8086 Device ID 0x280B
2020-04-23 17:14:42 [L]> HD audio codec Revision ID - 0x100000
2020-04-23 17:14:42 [W]> Unsupported codec Vendor ID 0x8086 Device ID 0x280B (ignored)
2020-04-23 17:14:42 [L]> Found 1 EFI_USB2_HC_PROTOCOL handles.
2020-04-23 17:14:42 System Board Test Completed - Result 1
2020-04-23 17:14:42 SysDiagCalculatePassID(): Test PassID 29818-73112-52854.
2020-04-23 17:15:28 System Extensive Test Completed
 
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Ex-HP
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Mensaje 16 de 19
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HP Envy 13-ah0003la problemas con la batería

Perdón, ¿Ingresaste en detalles adicionales?

 

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Tutor
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Mensaje 17 de 19
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HP Envy 13-ah0003la problemas con la batería

No entiendo a que detalles te referís

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Ex-HP
Ex-HP
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Mensaje 18 de 19
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HP Envy 13-ah0003la problemas con la batería

Me pasas una foto de los detalles de batería, pero son otros datos, Puedes ingresar nuevamente.

 

Saludos!

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Tutor
Tutor
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Mensaje 19 de 19
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HP Envy 13-ah0003la problemas con la batería

MarceloVeiga_0-1588264862329.png

 

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Nota para problemas comunes Notebooks
¿Problemas con Driver ACPI\VEN_HPQ&DEV_6007 en su Notebook: Driver ACPI\VEN_HPQ&DEV_6007.
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