Gestures on touchpad

[Stephs47]

Bought a new laptop, and i`m having issues with the touchpad gestures, the mouse is working just fine, but no gestures, like double finger to scroll page. the virtual touchpad on the taskbar works just fine (i can zoom, double tap, etc) because of the touchscreen. 

I have tried hardware troubleshooting, I`ve installed drivers from microsoft for synaptics touchpad, i`ve uninstalled the driver on device manager (although after restarting the computer it showed up normally, as if i wasn`t able to uninstall it.)

I have tried so many thigs I don`t know what else to do.

I want to know, if the touchpad function for mouse is working, than it can`t be a problem with the physical part itself right?

Anything else i can try?

[AndressaR]

¡Hola!
¡Bienvenido a nuestra comunidad!

Esa es una comunidad dinámica, donde los usuarios de productos HP vienen para publicar sus preguntas en español. Si le parece más cómodo, le sugiero que, por favor, publique su duda en la comunidad de inglés: HP Support Community.

Gracias,

Welcome to the HP Spanish Community!
If you prefer to post your question in English, please visit the English HP Support Community: https://h30434.www3.hp.com/

Alternatively, feel free to post a revised message in Spanish.

Thanks!